P: Photoshop beta crash on launch

@Cris108 if you sent the crash report via the popup, then the team has it. If not,

If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

Thanks,

Cory - Photoshop Product Manager

Let me know if having the entire crash report will help. It's quite long.

Do you want the crash report?

Here is the beginning:

Process: Adobe Photoshop 2024 [1106]
Path: /Applications/Adobe Photoshop (Beta)/Adobe Photoshop (Beta).app/Contents/MacOS/Adobe Photoshop 2024
Identifier: com.adobe.Photoshop
Version: 25.7.0 (25.7.0)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop 2024 [1106]
User ID: 501

Date/Time: 2024-04-03 19:27:26.776 -0700
OS Version: macOS 11.7.10 (20G1427)
Report Version: 12
Anonymous UUID: 4C377F53-9A20-91DB-F51C-2F935B212C32

Time Awake Since Boot: 380 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: DYLD, [0x4] Symbol missing

Application Specific Information:
dyld: launch, loading dependent libraries

Deleting the Beta settings didn't help, nor did the keyboard short cut. 

I got this message:

"The team is looking into this along with another issue and will get back when there is an update."

Thanks,

Cory - Photoshop Product Manager

The team is looking into this along with another issue and will get back when there is an update.

Thanks,

Cory - Photoshop Product Manager

Hi @Cris108 let's make sure there is not a corrupt preference file that is causing this.

Try resetting Prefs for the Beta:
/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)
Launch BETA Photoshop While Pressing The Keyboard Shortcut
With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

Thanks,

Cory - Photoshop Product Manager