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reimundl1594886
Participating Frequently
August 9, 2023

P: Photoshop Beta Startup Error (0xc0000142)

  • August 9, 2023
  • 258 replies
  • 64092 views

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The program starts with an error message and then shuts down.

258 replies

reimundl1594886
Participating Frequently
May 9, 2024

This means that all of us running 3rd generation Intel processors will probably not be able to install the 25.09 beta update. So, let's go buy new computers. 🙂

reimundl1594886
Participating Frequently
May 9, 2024

For me, that means a hardware update.
I am still running an Intel Core i5-3570, which is a 3rd generation CPU and does not yet have Advanced Vector Extension 2 AVX2. This is only available on the Intel I5 from version 4.

reimundl1594886
Participating Frequently
May 9, 2024

AVX2 support for Intel processors

AVX2 was first supported by processors of the Haswell architecture (Intel) and was then further developed in the following generations. Today, many Intel processors support AVX2, including:

4th and 5th generation Intel Core i5 and i7 processors
4th and 5th generation Intel Xeon processors
6th and 7th generation Intel Core i3, i5 and i7 processors
6th and 7th generation Intel Xeon processors

Translated with DeepL.com (free version)

reimundl1594886
Participating Frequently
May 9, 2024

Today I Try again to update an got this information. Update required
System must be updated before installing Permiere Pro Beta. Required version: - Processor with support for Avance Vector Extensions 2 ( AVX2) required

JohnDG Photography
Known Participant
May 8, 2024

@CShubert 
Adobe Photoshop Version: 25.8.0 20240411.m.2581 c235e07 x64 works for me.
Just downloaded 25.9 again, and still the (0xc0000142) error at startup. Not even the spash screen pops up. So, I can't give the version number of the version that gives the problem.

AlexDSBR
Participating Frequently
May 8, 2024

 

LAst version in ADobe Creative Cloud

 

AlexDSBR
Participating Frequently
May 8, 2024

Still not working.. How to post the sysinfo, when the app is not running? 

 

Participating Frequently
May 8, 2024

How to post the sysinfo, when the app is not running? It is the very latest version 25.9.0.26.11

Participating Frequently
May 8, 2024

Still doesn't work my Beta 25.9.0.2611 after reinstallation 😞

CShubert
Community Manager
Community Manager
May 8, 2024

@ستوديو علاء37269414xhcn the version you are sharing is not the current one. Have you tried the most recent and do you have the same issue?  Want to make sure we understand where you are in this issue.

 

Thanks,

Cory - Photoshop Product Manager