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reimundl1594886
Participating Frequently
August 9, 2023

P: Photoshop Beta Startup Error (0xc0000142)

  • August 9, 2023
  • 258 replies
  • 64079 views

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The program starts with an error message and then shuts down.

258 replies

AlexDSBR
Participating Frequently
May 15, 2024

Amigos pra mim eles não vão resolver, vejam outros aplicativos da creative cloud

simplesmente eles vão colocar que não é mais compativel

 

quase 30 dias para corrigir um "ERRO" ? Será mesmo que foi um erro? Os outros aplicativos também erraram?

 

Vejam vários aplicativos  beta já tem esse aviso

simpelsmente eles vão colocar no photoshop beta em breve e depois no 2025

 

Então eu já  aproveitei e investi em placa mãe nova processador novo etc

 

GRaças a deus tenho condições pra isso, pois é meu trabalho, mesmo sem esperar, tenho que fazer

E quem não tem?  Que não recebe um aviso de compatibilidade como nós e fica esperando?

 

 

Adoraria estar errado, mas pra mim eles não vão resolver nada.

 

Então comecem a pensar em atualizar as maquinas.

 

Participating Frequently
May 15, 2024

It's not that he's trying to contradict "an expert on the Adobe team"; but I doubt that the reason why the two new versions of the Beta do not work is our equipment; since I have been working daily for two or three weeks with 25.9 until, suddenly, the famous window with the error appeared.
The reason why it still does not work in this new version 25.10, personally, interests me little (which does not mean that I feel somewhat "cheated"), I just want it to be solved and functional again as soon as possible.

Participant
May 15, 2024

 non si spegne ps di base funziona perfettamente non è un problema di pc

J.C. Scott
Inspiring
May 15, 2024

Much like 25.9, I'm receiving the error in the title on launch. I'm using Windows 10. The last beta that worked for me was 25.8.

 

 

Participant
May 16, 2024
Same here...
SergioAndrade
Participating Frequently
May 15, 2024

Essa era a resposta que buscava-mos!!!! Agora sabemos que poderá ser feita uma correcão que não seja substituição de nossas maquinas.

Noel.Carboni
Adobe Employee
Adobe Employee
May 14, 2024

After analysis we've come to understdand that this is an issue with machines with CPUs that do not have the AVX2 instruction set, and we're working on a fix.  Thank you for your reports!

-Noel

Participant
May 14, 2024

How hard can it be to fix that DLL??

 

Faulting application name: Photoshop.exe, version: 25.10.0.2617, time stamp: 0x66411805
Faulting module name: dvacore.dll, version: 24.2.0.1, time stamp: 0x65df5ea2
Exception code: 0xc000001d
Fault offset: 0x0000000000075a63
Faulting process ID: 0x5a8
Faulting application start time: 0x01daa6318cca01fc
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop (Beta)\dvacore.dll
Report ID: 0abd57a1-16a3-4d55-8d2b-81d66a03fb89
Faulting package full name:
Faulting package-relative application ID:

Participant
May 14, 2024

25.10 Beta won't work, like 25.9...

CShubert
Community Manager
Community Manager
May 14, 2024

Hi @Dragan Ilich can you share more about what is happening, what doesn't work, what issue do you have with Ps beta?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

Participant
May 14, 2024

Здраствуйте, после последних обновлений фотошоп  бета не открывается, помог откат на прошлую версию. Нужны ли стали AVX инструкции для процессора в обновлении? Не пойму в чем дело.

Peru Bob
Community Expert
Community Expert
May 14, 2024

Moved from the Photoshop Elements forum to the Photoshop Beta forum.

SergioAndrade
Participating Frequently
May 14, 2024

Acabei de ver com o suporte e a resposta é esperar que uma hora isso resolver rrsrs