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ValeriiN
Inspiring
November 5, 2024

P: Photoshop Beta & v26.1 on Windows - Launch Error: dxcore.dll

  • November 5, 2024
  • 103 replies
  • 23161 views

Today after the update I encountered that my Photoshop won't open due to this error: “(Photoshop beta.exe) Failed to continue code execution because the system did not detect dxcore.dll. To fix this error, try reinstalling the application.”
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I have reinstalled several times already, but it didn't help me in any way. I also searched for solutions, but found nothing useful 😞
Since I urgently need the program for work, I wanted to install at least the previous version, but from what I understand, it is not possible to do so
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Does anyone know how to fix it or how to install the previous version?

 
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    103 replies

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    V
    ValeriiNAuthor
    Inspiring
    November 20, 2024

    I have tried all the ways that have been suggested, nothing helped me.
    I don't have time to reinstall Windows or change something in my PC system 😔
    So I installed the standard version of Photoshop and work in it for now.
    I will wait for a new update of the Beta version, I hope everything will work in it 😊
    The last time I had problems with After Effects, this is the way that helped me 😅
    Anyway, thanks to Adobe team for trying to solve this dilemma 🙂

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    November 20, 2024

    @stevenw3666982 

     

    It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

     

    Thanks,

    Cory - Photoshop Product Manager

    stevenw3666982
    stevenw3666982
    Participant
    November 20, 2024

    Happening here too...Costing me money because of this mistake.  They need this fixed right now

      Mark.Dahm
      Community Manager
      Mark.DahmCommunity Manager
      Community Manager
      November 18, 2024

      @defaulty32ergwbmcne , could you please share the output of your Photoshop > System Info? Does your system support SSE 4.2 and AVX?

        M
        Margo_11111
        Participant
        November 25, 2024

        Hello, I have a problem version 26.2 Photoshop and Photoshop Beta are not working. Only with this version is problem how I can downlad previos version? with previos vershion all was good. This problem only with Photoshop another Illustrator and Lightroom working good so any problem with Windows. This is really pity that you removed previous version that people can choose which is more comfortable to work with(in case like this that any chances download previous normal version and 26.2 is not working from Friday) and last version not working same for Mac i tryed both. I'm waiting for solution

          D
          defaulty32ergwbmcne
          Participant
          November 18, 2024

          Just commenting to bump this because I've encountered the exact same issue this morning. I've done the recommended fixes and I get the error in both the Beta, and the standard version

          Running Windows 10 Enterprise
          On an intel core i5.

            Mark.Dahm
            Community Manager
            Mark.DahmCommunity Manager
            Community Manager
            November 8, 2024

            @ValeriiN , @pravin_8151 

             

            I saw a thread where an Illustrator had an older version of the Beta, and an update fixed it. We will be having an update soon, so you may be able to try that.

             

            Elsewhere, I've seen some customers have success with this error by reinstalling their video drivers (nVidia).

             

            If neither of these options work, can you tell us what version of the OS you are using?

              P
              pravin_8151
              Participant
              November 8, 2024

              Hi team when I open beta software it shows.
              Please fix this as soon as possible.

              Thank you.

                CShubert
                Community Manager
                CShubertCommunity Manager
                Community Manager
                November 6, 2024

                Another option is to use the CCD cleaner and make sure there isn't an issue there:

                 

                https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

                 

                Thanks,

                Cory - Photoshop Product Manager

                CShubert
                Community Manager
                CShubertCommunity Manager
                Community Manager
                November 6, 2024

                Thank you for the update @ValeriiN , again, can you launch Ps release version, what happens when you try that?

                 

                Try resetting Prefs for the Beta:
                /Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)
                /Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)


                C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings


                Launch BETA Photoshop While Pressing The Keyboard Shortcut
                With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.
                https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

                 

                It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

                 

                Thanks,

                Cory - Photoshop Product Manager

                V
                ValeriiNAuthor
                Inspiring
                November 5, 2024

                I took this action
                But it didn't help, I still only see the latest version of Photoshop Beta.

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