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Inspiring
Nov 5, 2024 12:15 PM UTC
Released

P: Photoshop Beta & v26.1 on Windows - Launch Error: dxcore.dll

Today after the update I encountered that my Photoshop won't open due to this error: “(Photoshop beta.exe) Failed to continue code execution because the system did not detect dxcore.dll. To fix this error, try reinstalling the application.”
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I have reinstalled several times already, but it didn't help me in any way. I also searched for solutions, but found nothing useful 😞
Since I urgently need the program for work, I wanted to install at least the previous version, but from what I understand, it is not possible to do so
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Does anyone know how to fix it or how to install the previous version?

 
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122 replies

CShubert
Community Manager
Community Manager
Dec 2, 2024 4:08 PM UTC

Hi @Grant37764334mfju you will find them when you click on the Beta icon/text at the top.

 

 

Thanks,

Cory - Photoshop Product Manager

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Participant
Dec 2, 2024 3:33 PM UTC

I can't locate the PS Beta in my Creative Cloud, where is that located?

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Known Participant
Dec 2, 2024 1:39 PM UTC

I can confirm the Beta version is now working but the main Photoshop application is not due to the error.

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Participant
Dec 2, 2024 8:30 AM UTC

ok, it now works. Please also update the production version !

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Participant
Nov 30, 2024 12:40 PM UTC

The latest PS beta version works, however the latest standard PS version not! Not even possible to open this version in Adobe Creative Cloud either.

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CShubert
Community Manager
Community Manager
Nov 29, 2024 5:58 PM UTC

For those of you still having this issue, please share your sysinfo:

 

Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

Thanks,

Cory - Photoshop Product Manager

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andrép38602030
Participant
Nov 29, 2024 8:13 AM UTC

We had the problem here on two computers. The beta build 26.2 solved it on both.

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Participant
Nov 29, 2024 7:23 AM UTC

Still not working for me, does anyone else have and luck with this and do we have a timeframe?

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Participant
Nov 29, 2024 3:03 AM UTC

I can confirm as of 11AM Philippines time the beta finally works! I can now continue my AI work flow.

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Participant
Nov 29, 2024 2:43 AM UTC

Issue not resolved. still having the error

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