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Nov 5, 2024 12:15 PM UTC
Released

P: Photoshop Beta & v26.1 on Windows - Launch Error: dxcore.dll

Today after the update I encountered that my Photoshop won't open due to this error: “(Photoshop beta.exe) Failed to continue code execution because the system did not detect dxcore.dll. To fix this error, try reinstalling the application.”
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I have reinstalled several times already, but it didn't help me in any way. I also searched for solutions, but found nothing useful 😞
Since I urgently need the program for work, I wanted to install at least the previous version, but from what I understand, it is not possible to do so
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Does anyone know how to fix it or how to install the previous version?

 
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122 replies

Participant
Dec 3, 2024 4:29 PM UTC

When are you going to fix this issue with Photoshop? Not the Beta? What shuld we do? 

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CShubert
Community Manager
Community Manager
Dec 3, 2024 3:57 PM UTC

@S.L.A.M. yes, please make sure you have the latest CCD

 

Thanks,

Cory - Photoshop Product Manager

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davescm
Community Expert
Community Expert
Dec 3, 2024 10:20 AM UTC

@S.L.A.M. That looks like an old verion of the CC app. You might want to update that first.

 

Dave

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Participant
Dec 3, 2024 10:10 AM UTC

Cannot revert back to an older version, it only shows the current version.

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Participant
Dec 3, 2024 10:01 AM UTC

It's under Beta Apps which is on the left side of your screenshot in the Categories section.

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Participant
Dec 2, 2024 10:43 PM UTC

I don't see where to change to the beta version. CShubert, your image is no where near what I see.

 

 

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Participating Frequently
Dec 2, 2024 9:25 PM UTC

I am unable to do the requested process given the error won't even launch either the full Photoshop nor the Beta. When I try to open Beta, I receive this message "The code execution cannot proceed because MSVCP140_ATOMIC_WAIT.dll was not found. Reinstalling the program may fix this problem."

 

And, when I try the full Photoshop it states "The code execution cannot proceed because dxcore.dll was not found. Reinstalling the program may fix this problem." I hit OK, and another window error pops up stating the same as the Beta.

 

"For those of you still having this issue, please share your sysinfo:

Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

Thanks,

Cory - Photoshop Product Manager"

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CShubert
Community Manager
Community Manager
Dec 2, 2024 7:47 PM UTC

@Yadeeh32889830extc 

It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

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Participating Frequently
Dec 2, 2024 5:26 PM UTC

The issue is NOT solved for me. I still have the same errors as previously shared.

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Participant
Dec 2, 2024 4:20 PM UTC

Beta is working for me as of this morning.

Thank you!!

 



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