P: Reference image upload not working in Photoshop Beta 26.11

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Hi everyone,

I’m having an issue with Photoshop Beta version 26.11: the reference image upload feature (used in Generate Image / Generative Fill) stopped working.

What I’ve tried so far:

Uninstalling and reinstalling Photoshop Beta;
Updating via Creative Cloud (currently on version 26.11);
Testing in different files/projects;
Checking system permissions.

None of these worked.

System configuration:

OS: Windows 11 Pro 64-bit
GPU: [insert your GPU model, e.g. NVIDIA RTX 3060]
RAM: [e.g. 16 GB]

Is anyone else experiencing this issue? Is there a temporary workaround or is Adobe already investigating this bug?

Thanks,
Jobson

Desktop-Windows

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A

ashishleo

Participant

I’m trying to generate an image using the reference image option, but it’s not working. The icon is visible, but when I try to open it, nothing happens.

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G

gazzaloz

Participant

I have downloaded the Beta app this morning and I still can't see an option to add a reference image. What am I missing?

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L

lilCystar

Known Participant

Good Day,

I cannot use Generative fill since the last update (26.7.0). It opens and you cannot write in the prompt box at all. If you try to Generate using only a reference picture you get the message: Something went wrong. Please try again. If you try to Generate with no prompt and no picture, you get the same error message.

I have uninstalled and reinstalled the app and restarted everything.

I am using Windowss 11.

Please correct this quickly. I need the reference picture for generative fill that my regular Photoahop does not offer yet and I need to work daily.

Much Thanks,

Ms. Cynthia Macdonald

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