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Participant
Jun 17, 2023 2:31 AM UTC
Released

P: Remove tool not working

When using the remove tool in the latest beta version of Photoshop, I end up with a black smudge mark (see attached photo). Am I the only one with this issue? Thanks

78 replies

Participant
Jun 22, 2023 8:55 PM UTC

I'm having the exact same issue with both beta and non beta versions.

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erwins47989706
Participating Frequently
Jun 22, 2023 4:03 PM UTC

Hi Cory, I'm using beta 24.7 and photoshop 24.6. I'm having this issue with both programs.

Cheers,

Erwin

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CShubert
Community Manager
Community Manager
Jun 22, 2023 3:22 PM UTC

Hi all, we want to make sure for those of you seeing this issue are using the latest beta, 24.7?  Please confirm for the team to move forward in their investigating.

 

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erwins47989706
Participating Frequently
Jun 20, 2023 2:45 PM UTC

 

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erwins47989706
Participating Frequently
Jun 20, 2023 2:43 PM UTC

I have the exact same problem. It must be a bug. 

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Participant
Jun 17, 2023 8:05 AM UTC

Thanks Trevor. I just wanted to remove some of the grasses in the foreground - which I did not like. I would have thought the remove tool would be ideal for that. But instead ended up with black smudges.

Here are some further screenshots of my setting etc pre and post using the remove tool to remove the fence. I end up with some unusual results

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Trevor.Dennis
Community Expert
Community Expert
Jun 17, 2023 3:20 AM UTC

You need to show us a full res screen shot of your workspace that includes the layers panel,. Wee need to see the Options bar and brush size, and most important of all, we need to see the original image so we have an idea of what you are trying to remove.  But right off the bat I am wondering if you are using the right tool for those hills.  The Remove tool would be ideal for removing the fence posts and wires in the foreground.

 

Generative Fill would be ideal for cleaning up the image as it is now.  Content Aware Fill might have worked depending on what the original looked like.  But I have difficulty thinking how the Remove tool would have worked there.

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