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Participant
January 7, 2023

P: UPDATE popup won't go away

  • January 7, 2023
  • 66 replies
  • 22055 views

Can't figure out how to get rid of the brown popup that will not move.  Asking me to update PS.

This topic has been closed for replies.

66 replies

Kevin Stohlmeyer
Community Expert
Community Expert
November 20, 2023

@user251366736 its normal for a beta to require complete installs for certain versions depending on the changes being made to the base code. Complaining about a voluntary beta program because it is an inconvenience is a non-starter.

It is voluntary. It will be buggy. It has certain parameters that must be followed to maintain the test environment. As I stated in August 29 - uninstall and reinstall.

Participating Frequently
November 20, 2023

@Kevin Stohlmeyer it actually could be simpler. I'm coming back here many months later to remind folks (becuase this is still happening, and people still seem confused) that the main thing that has been discussed on this thread is the initially confusing fact that Adobe Cloud does not show updates for betas, which leaves people wondering how to solve this. You have to specifically *uninstall* and then reinstall, hoping that the latest version shows up in the reinstall. End of the world? No. Annoying, given that they hound us with a popup without giving a simple upgrade solution, yes. There is no ability to simply *update/upgrade* - which would really be a very simple solution! Seems like a pretty 101 fix to me. If I'm not mistaken, Adobe is exchanging the beta services for useful feedback from users. Feedback: how about simply automating the updgrade (or at least SHOWING the new version) the like the alpha apps so we're all on the same page?

Known Participant
November 19, 2023

Yeah I have the same issue and I'm on the latest version 25.3 m2403.  Very annoying that it won't let you disable the popup.

Randy Brogen, M.Photog.M.Artists.Cr., CPP
courageous_youth15A7
Known Participant
November 1, 2023

There absolutely is a need for pushes. It's how these beta tests work - if you don't have time for keeping absolutely up to date, these are not meant for you. Software in beta testing is not prodution-ready, that's why it's being tested.

 

You're not the target audience for the beta - please revert to using the normal official release version. It's great for many of us to be able to participate in beta-testing - this used to be 'closed', with only people applying to be beta testers getting the software.

 

Right in this thread I realized why that was probably a good idea overall.

Participant
October 27, 2023

Previously Adobe notified you in the Creative Cloud application, where you could easily manage your applications, and that was fine. No need for pushes.

Stack22
Participant
October 18, 2023

Just closing PS Beta (quitting the app) removed this notification for me

Kevin Stohlmeyer
Community Expert
Community Expert
October 17, 2023

@FILIP315228140kfb uninstalling/reinstalling is the only way to update.

bobbydcee
Participant
October 17, 2023

@Kevin Stohlmeyer is right, or at least for me. The only thing that worked for me was uninstalling the app with creative cloud app, reinstalling, popup gone. At least for now 😉

 

Thanks @Kevin Stohlmeyer 🙌

Kevin Stohlmeyer
Community Expert
Community Expert
October 17, 2023

@michaelc23903325 you are participating in a beta test - this isn't production Photoshop. Updating to current is a requirement for participating. Update (uninstall/reinstall) or choose to no longer participate. Complaining about the reality of the situation won't change things.

Participant
October 17, 2023

I would like to add that only updating the beta app doen't solve the issue with the pop-up.

You need to uninstall the app completely and then reinstall it.