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Participant
Jan 7, 2023 5:26 PM UTC
Open for Voting

P: UPDATE popup won't go away

Can't figure out how to get rid of the brown popup that will not move.  Asking me to update PS.

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68 replies

Participant
Oct 17, 2023 8:05 AM UTC

I have the same issue, I just want to work, no time for upgrading and watch annoying pop-ups, it stops me

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CShubert
Community Manager
Community Manager
Sep 26, 2023 8:15 PM UTC

@bobbydcee 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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bobbydcee
Participant
Sep 26, 2023 8:13 PM UTC

Only this: 

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CShubert
Community Manager
Community Manager
Sep 26, 2023 7:37 PM UTC

@bobbydcee is there a reason you have not updated the Ps beta to the latest? 

Adobe Photoshop Version: 25.1.0 20230920.m.2336 7cff1e8 x64

This is a sure fire way to get rid of the time to update popup.

 

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bobbydcee
Participant
Sep 26, 2023 7:09 PM UTC

I've tried all the tricks and nothing works so far (for me anyway). I have version 25.0.0 on Mac. I just closed Photoshop, signed out of the Creative Cloud app in my top menu bar, then signed back in and opened Photoshop and it's gone... aaaand as I'm tyoing this message it popped up again. Really annoying.

 

Geez... do better Adobe.👎

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Kevin Stohlmeyer
Community Expert
Community Expert
Aug 29, 2023 6:01 PM UTC

@faffyrd couldnt be simpler - unisntall the version you have, then go to the Creative Cloud desktop app and install the new version.

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Aug 29, 2023 5:53 PM UTC

No.  I'm not a tech sorta guy so complicated solutions aren't helpful.

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Participant
Aug 10, 2023 10:25 PM UTC

Thanks. I’ll try that. --

<removed personal information>

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Known Participant
Aug 10, 2023 7:18 PM UTC

Even though there is a bug in the latest version of Beta that breaks the LRC Edit In Photoshop... And the recommended fix is to downgrade beta one release....

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Participant
Aug 7, 2023 5:15 AM UTC

hi

I was looking for the exact solution, then sommething came up, I tried not to care! and it disappered after a while I guess? 

I was using smart objects,I don't know how but it vaneshied, also there was no x button 

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