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J
James346058541uzu
Participant
August 30, 2024

Believe I found a bug

  • August 30, 2024
  • 2 replies
  • 192 views

When I open a raw image with photoshop it does what its supposed to do, it opens the camera raw. But, when I click on the mask icon, it pops up a info window discussing masking. Just a little informative window. However, it does not allow me to click away from it. It locks up Photoshop. Experieced this about three times so far, forgot the last time, lol. Please let me know if I am doing something wrong. This is the only thing I see glitching. I can use lightroom LRC. I do understand that and I am for now. Just like the convience of using Camera raw as well. 

 

James 

2 replies

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
August 30, 2024

Check in the Photoshop preferences in the Interface section if the option "Show Simplified Right Click And Flyout Menus" is marked.  If it's marked then unmarked it and check if it's help.

 

 

Try also a resetting your ACR preferences by doing the following steps:

  • Hold down the Command key and select Photoshop > Preferences > Camera Raw (MacOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
  • Click Yes in the dialog that asks "Delete the Camera Raw Preferences?

 

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
L
Lumigraphics
Legend
August 30, 2024

Please post a screenshot so we can see whats going on.

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