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Known Participant
August 18, 2026

camera raw 18.5 randomly freezes

  • August 18, 2026
  • 1 reply
  • 8 views

camera raw 18.5 randomly freezes, doesn't crash very slow compared to past few releases

    1 reply

    Community Expert
    August 18, 2026

    Unfortunately you haven't given us more detailed informations about the issue and any information about your system. Therefore, all proposed solutions are a look into the crystal ball.

    Please decribe your issure more detailed.

    • What you’re trying to do before Camera Raw crashes/freezes?
    • Describe the steps you’re doing so we can try to reproduce. Or are these different steps each time?
    • Which error message do you get? Please post the message word-by-word.

    In a first step try to resetting your ACR preferences by doing the following steps:

    • Hold down the Command key and select Photoshop > Preferences > Camera Raw (MacOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
    • Click Yes in the dialog that asks "Delete the Camera Raw Preferences?

     

    If this doesn't check if your system is up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

     

    Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI