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Participant
July 4, 2026

Can not get photoshop to open or download from my plan.

  • July 4, 2026
  • 1 reply
  • 7 views

Can not get photoshop to open or download from my plan.

    1 reply

    Community Expert
    July 4, 2026

    @CB Photographics Unfortunately you haven't given us no detailed infos about your issue and any information about your system. Therefore, all proposed solutions are a look into the crystal ball.

    What do you mean with open or download? 

    Do you have installed Photoshop? If yes, does this work inthe past and what has been changed on your system before the error occur?

    Make sure the your system matches the system requirements. Adobe Photoshop on desktop technical requirements | Photoshop

    Try a reset of the CC app. To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:

    Win: Ctrl + Alt + R
    Mac: Cmd + Opt + R

    If that fails, try to repair
    https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

    If this doesn't help go uninstall/reinstall per the link above
     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI