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Participant
September 10, 2024

Cannot write a new document preset file

  • September 10, 2024
  • 1 reply
  • 337 views

Cannot write a new document preset file and the tool icon does not appear, please find a solution

1 reply

Ged_Traynor
Community Expert
Community Expert
September 11, 2024

@Esa Desain try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

If that doesn't help, try using the Adobe cleaner tool

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html