Participant

cursor missing when you click generative ai contextual taskbar

Forum|Forum|6 days ago
September 2, 2026
2 replies
15 views

I updated to Photoshop 27.10.0 and now when I click “generative fill” in the contextual taskbar, the cursor to type the prompt no longer appears automatically in the box for the prompt. So when I start typing, it cycles through the toolbar keyboard shortcuts instead. This is a glitch that did not exist in previous versions, I could always immediately start typing my prompt after clicking the generative fill button in the contextual taskbar.

Claire H.

Community Manager

Hi @brilliant_being1ffd , Thanks for reaching out to the Photoshop Community Forums! Let's try to figure this out by testing out a few things:

Resetting Photoshop Preferences: Meanwhile, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/4jmvs7u. Please back up your settings before resetting the preferences. You can check: https://adobe.ly/3YW1WOu
Quit Other Open Applications: Close other applications one by one to check if any are interfering with Photoshop's keyboard shortcuts.
Use Keyboard Shortcuts: If the prompt box does not activate, you can try using the Tab key to cycle through the interface elements until the cursor appears in the prompt box.
Disable Third-Party Utilities: Restart your computer in Safe Mode to turn off third-party extensions that may interfere with Photoshop.

If none of these steps work for you, we can continue troubleshooting. I hope this helps!
^CH

B

brilliant_being1ffdAuthor

Participant

You did not address my issue, but thanks for trying. I don’t have a problem with keyboard shortcuts. My problem is that the cursor used to appear so I could type after hitting generative fill, and now the cursor does not appear and I cannot start typing.

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