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Micaela_Gramajo8215
Participant
November 1, 2024

Error en la nueva version de Photoshop

  • November 1, 2024
  • 1 reply
  • 108 views

Desde que actualicé la nueva versión mi Photoshop no funciona y no me permite ni abrir archivos ni imágenes para poder editar.

1 reply

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
November 2, 2024

In a first step try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Please backup your settings before resetting the preferences. You can check:

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

If his doesn't help we need more informations.

Do you get an error message? If yes, please post the message word-by-word.

Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
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