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diosimos
Participating Frequently
October 25, 2024

Generative Expand/Fill causes (high-end) PC to freeze in hard power off

  • October 25, 2024
  • 20 replies
  • 2258 views

Recently upgraded my PC to perform optimally for graphic design work and 3D.


While using Photoshop the last few weeks I'm facing  the following issue:

It first happened as I was trying to transform an image from vertical to horizontal with Generative Expand turned on. Second time happened as I was simply brushing with symmetry turned on.

Third and forth time, which I was crash testing happened as I was using Generative AI features. 


The displays instantly shut off, PC appears to be on, but does not respond even to hard power off(continuous button press). To fix this and actually reboot the computer I have to manually cut the power supply off and on again, then the PC responds to manual power off (button press). Then I turn it on again manually. 

 

I have tried sfc scans, uninstall Adobe CC and reinstall everything manually, checked for faulty RAM or PSU. 

WINDOWS RELIABILITY ERROR REPORT:
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe

Source
Microsoft® Windows® Operating System

Summary
Stopped responding and was closed

Date
‎10/‎25/‎2024 6:32 PM

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe

Problem signature
Problem Event Name: MoAppHang
Package Full Name: MicrosoftWindows.Client.CBS_1000.22700.1047.0_x64__cw5n1h2txyewy
Application Name: praid:CortanaUI
Application Version: 2124.25508.20.0
Application Timestamp: 67101d1b
Hang Signature: 8397
Hang Type: 2097152
OS Version: 10.0.22631.2.0.0.256.121
Locale ID: 1033
Additional Hang Signature 1: 8397039bfc56edbcf4c78a242517c53d
Additional Hang Signature 2: 6c77
Additional Hang Signature 3: 6c77b77e6416aebf4f5b401a1d1aa884
Additional Hang Signature 4: 8397
Additional Hang Signature 5: 8397039bfc56edbcf4c78a242517c53d
Additional Hang Signature 6: 6c77
Additional Hang Signature 7: 6c77b77e6416aebf4f5b401a1d1aa884

Extra information about the problem
Bucket ID: 0479d073f14437cfc3d968a13b308c34 (1430289398358903860)

[Moderator removed System Specs and attacked as RTF]

20 replies

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D
diosimosAuthor
Participating Frequently
November 8, 2024

@D Fosse Thank you for the suggestion.

The problem persists even when RAM is at nominal speed. Also this rating is approved by manufacturer for optimal performance. I wish that was the issue here! 

@Sameer K I have a very capable Be Quiet Straight Power 12 1000W PSU and have calculated the maximum wattage amount required and it does not push the limit or come near threshold at any time. Even during intensive gaming and other tasks under load. 

I've updated the Photoshop version to latest. Will boot into safe mode and try sending another error report. 

I also don't think it has anything to do with the displays as I've worked this way for quite a while in the past, without any issues. Despite that, I'll give it a try and let you know how it goes. 

Below I've attached the DxDiag info.



Dio
    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    November 7, 2024

    If I may... @diosimos , have you tried to dial down RAM to the nominal speed? Overclocking RAM is never a good idea, and it serves no sensible purpose.

     

     

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      November 7, 2024

      Also, the crash report and the system info suggest you're working on Photoshop 2021 (v22.2.0). Please share the info while using Photoshop 26.0 or Photoshop (beta) 26.1. 

       

      Thanks! 

      Sameer K

      D
      diosimosAuthor
      Participating Frequently
      November 6, 2024

      @Sameer K 

      Updates:
      Kept using Web version, tried saving a photo again, successfuly this time- but took awfully long to save. Don't know if this useful as information but it's part of the troubleshooting experience I guess, so might as well. 

      Before going into Safe Mode, I tried an alternative sollution from another forum from 2022. I disabled GPU Processing, restarted Photoshop and tried Liquify again. Hard crash. Manual restart. Back to more adjustments.

      I re-enabled the setting and then tried setting affinity in Task Manager > Details to 0-13 processors out of my available 31. Tried that too. Hard crash, it didn't change anything. Reverted the setting back to normal. 

      I then went into Safe Mode. I clicked on Photoshop, which instantly generated a crash report, without hard shut down on the entire computer this time.

      Below you can see the details. That's as far as my knowledge goes. 


      SAFE MODE CRASH REPORT 

      <?xml version="1.0"?>
      <!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
      <crashreport serviceVersion="4.6.0" clientVersion="4.6.0" applicationName="Adobe Photoshop" applicationVersion="22.2.0" build="20210202.r.183" source="Windows-Client" crashType="n/a">
      <time year="2024" month="11" day="6" hour="23" minute="17" second="13" timeoffset="120" timezone="GTB Standard Time"/>
      <user guid="f77d9ef2-4392-44d9-9d00-262ba9cf9411"/>
      <system platform="Windows 10 Education" osversion="10.0" osbuild="26100" applicationlanguage="en-us" userlanguage="en-US" oslanguage="en-US" ram="65460" machine="AMD Ryzen 9 5950X 16-Core Processor" model="AMD64 Family 25 Model 33 Stepping 2" cpuCount="32" cpuType="8664" cpuFreq="3400 MHz" processorArchitecture="9"/>
      <gpu>
      <gpuinfo availability="Off Line" adapterCompatibility="NVIDIA" adapterRAM="4095 MB" caption="NVIDIA GeForce RTX 4070 Ti SUPER" description="NVIDIA GeForce RTX 4070 Ti SUPER" driverDate="20241015000000.000000-000" driverVersion="32.0.15.6603" videoModeDescription="" pnpDeviceID="PCI&#92;VEN_10DE&#38;DEV_2689&#38;SUBSYS_41621458&#38;REV_A1&#92;4&#38;1FC990D7&#38;0&#38;0019" installedDisplayDrivers="nvldumdx.dll"/>
      </gpu>
      <crash exception="EXCEPTION_BREAKPOINT" exceptionCode="0x80000003" instruction="0x00007FFAD32817A2">
      <backtrace crashedThread="0">
      <thread index="0">
      <stackStatement index="0" address="0x00007FFAD32817A2" symbolname="DebugBreak"/>
      <stackStatement index="1" address="0x00007FFAACFB98DB" symbolname="load_torq_native"/>
      <stackStatement index="2" address="0x00007FFAACFCE7DB" symbolname="load_torq_native"/>
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      <stackStatement index="7" address="0x00007FFAACF4C449" symbolname="load_torq_native"/>
      <stackStatement index="8" address="0x00007FFAACF4C5C3" symbolname="load_torq_native"/>
      <stackStatement index="9" address="0x00007FFAACF58C4F" symbolname="load_torq_native"/>
      <stackStatement index="10" address="0x00007FFAAC2C4CA9" symbolname="load_torq_native"/>
      <stackStatement index="11" address="0x00007FFAAC28CAA4" symbolname="load_torq_native"/>
      <stackStatement index="12" address="0x00007FFAAC230F3A" symbolname="load_torq_native"/>
      <stackStatement index="13" address="0x00007FF64B961C84" symbolname="xmlListWalk"/>
      <stackStatement index="14" address="0x00007FF64B94B175" symbolname="xmlListWalk"/>
      <stackStatement index="15" address="0x00007FF64B94E709" symbolname="xmlListWalk"/>
      <stackStatement index="16" address="0x00007FF64B93D63C" symbolname="xmlListWalk"/>
      <stackStatement index="17" address="0x00007FF64B9358D0" symbolname="xmlListWalk"/>
      <stackStatement index="18" address="0x00007FF6483B1BFB" symbolname="AIDE::AIDEProgressCallback::operator="/>
      <stackStatement index="19" address="0x00007FF6483AF012" symbolname="AIDE::AIDEProgressCallback::operator="/>
      <stackStatement index="20" address="0x00007FF6483A7F39" symbolname="AIDE::AIDEProgressCallback::operator="/>
      <stackStatement index="21" address="0x00007FF6488ECD95" symbolname="xmlFreeRMutex"/>
      <stackStatement index="22" address="0x00007FF6484CCB14" symbolname="AIDE::AIDEProgressCallback::operator="/>
      <stackStatement index="23" address="0x00007FF64814D86D" symbolname="AIDE::AIDEProgressCallback::operator="/>
      <stackStatement index="24" address="0x00007FF648167A66" symbolname="AIDE::AIDEProgressCallback::operator="/>
      <stackStatement index="25" address="0x00007FF647ECF26B" symbolname="AIDE::AIDEProgressCallback::operator="/>
      <stackStatement index="26" address="0x00007FF64812C372" symbolname="AIDE::AIDEProgressCallback::operator="/>
      <stackStatement index="27" address="0x00007FFAD4D9DBE7" symbolname="BaseThreadInitThunk"/>
      <stackStatement index="28" address="0x00007FFAD589FBEC" symbolname="RtlUserThreadStart"/>
      </thread>
      </backtrace>
      <registerSet>
      <register name="RAX" value="0x0000000000000000"/>
      <register name="RBX" value="0x000001413581B500"/>
      <register name="RCX" value="0x0000014135818EF0"/>
      <register name="RDX" value="0x0000000000000000"/>
      <register name="RSI" value="0x00007FFAAE3F287C"/>
      <register name="RDI" value="0x0000000000002742"/>
      <register name="RSP" value="0x0000003E782FC728"/>
      <register name="RBP" value="0x0000000000000000"/>
      <register name="RIP" value="0x00007FFAD32817A2"/>
      <register name="EFL" value="0x0000000000000202"/>
      <register name="LastExceptionToRip" value="0x0000000000000000"/>
      <register name="LastExceptionFromRip" value="0x0000000000000000"/>
      </registerSet>

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      <binaryImage start="0x00007FFAAAF60000" end="0x00007FFAAAFB3000" path="sti.dll"/>
      <binaryImage start="0x00007FFAD3DD0000" end="0x00007FFAD3E78000" path="clbcatq.dll"/>
      <binaryImage start="0x00007FFAC1140000" end="0x00007FFAC119A000" path="dataexchange.dll"/>
      <binaryImage start="0x00007FFAC9FE0000" end="0x00007FFACA217000" path="twinapi.appcore.dll"/>
      <binaryImage start="0x00007FFACF340000" end="0x00007FFACF560000" path="dcomp.dll"/>
      <binaryImage start="0x00007FFACE390000" end="0x00007FFACE3A9000" path="Microsoft.Internal.WarpPal.dll"/>
      <binaryImage start="0x00007FFAC0490000" end="0x00007FFAC053D000" path="TextShaping.dll"/>
      <binaryImage start="0x00007FFAAAF20000" end="0x00007FFAAAF5D000" path="C_G18030.DLL"/>
      <binaryImage start="0x00007FFABE390000" end="0x00007FFABE3F5000" path="netprofm.dll"/>
      <binaryImage start="0x00007FFAA5CC0000" end="0x00007FFAA5D3C000" path="adobe\AdobePIP.dll"/>
      <binaryImage start="0x00007FFAA5BB0000" end="0x00007FFAA5CBD000" path="adobe\adobe_caps.dll"/>
      <binaryImage start="0x00007FFAAAB70000" end="0x00007FFAAAEB8000" path="msi.dll"/>
      <binaryImage start="0x00007FFAA5A60000" end="0x00007FFAA5BA1000" path="adobe\AID.dll"/>
      <binaryImage start="0x00007FFABDF40000" end="0x00007FFABDF52000" path="wbemprox.dll"/>
      <binaryImage start="0x00007FFACC440000" end="0x00007FFACC4BA000" path="wbemcomn.dll"/>
      <binaryImage start="0x00007FFABD650000" end="0x00007FFABD665000" path="wbemsvc.dll"/>
      <binaryImage start="0x00007FFABD9E0000" end="0x00007FFABDAD0000" path="fastprox.dll"/>
      <binaryImage start="0x00007FFABD9B0000" end="0x00007FFABD9D8000" path="edputil.dll"/>
      <binaryImage start="0x00007FFABD470000" end="0x00007FFABD48D000" path="amsi.dll"/>
      <binaryImage start="0x00007FFABD360000" end="0x00007FFABD3E3000" path="MpOAV.dll"/>
      <binaryImage start="0x00007FFAC8C80000" end="0x00007FFAC8D44000" path="Windows.StateRepositoryPS.dll"/>
      <binaryImage start="0x00007FFACB590000" end="0x00007FFACB768000" path="urlmon.dll"/>
      <binaryImage start="0x00007FFACB000000" end="0x00007FFACB2C2000" path="iertutil.dll"/>
      <binaryImage start="0x00007FFACAEE0000" end="0x00007FFACAF09000" path="srvcli.dll"/>
      <binaryImage start="0x00007FFAD14A0000" end="0x00007FFAD14AD000" path="netutils.dll"/>
      <binaryImage start="0x00007FFAC40E0000" end="0x00007FFAC40F7000" path="virtdisk.dll"/>
      <binaryImage start="0x00007FFAD2300000" end="0x00007FFAD235D000" path="wldp.dll"/>
      <binaryImage start="0x00007FFACD590000" end="0x00007FFACD6F8000" path="WinTypes.dll"/>
      <binaryImage start="0x00007FFAC9DA0000" end="0x00007FFAC9EE5000" path="textinputframework.dll"/>
      <binaryImage start="0x00007FFACF9C0000" end="0x00007FFACFAE5000" path="CoreMessaging.dll"/>
      <binaryImage start="0x00007FFACD710000" end="0x00007FFACD9F3000" path="CoreUIComponents.dll"/>
      <binaryImage start="0x00007FFAA5910000" end="0x00007FFAA5A5D000" path="adobe\microsoft.ai.machinelearning.dll"/>
      <binaryImage start="0x00007FFAA51D0000" end="0x00007FFAA5906000" path="adobe\onnxruntime.dll"/>
      <binaryImage start="0x00007FFAA4C90000" end="0x00007FFAA4CB4000" path="adobe\FastCore.8bx"/>
      <binaryImage start="0x00007FFAA4AB0000" end="0x00007FFAA4BC6000" path="adobe\MMXCore.8bx"/>
      <binaryImage start="0x00007FFAA4A10000" end="0x00007FFAA4AAA000" path="adobe\MultiProcessor Support.8bx"/>
      <binaryImage start="0x00007FFAA4C60000" end="0x00007FFAA4C85000" path="adobe\Plugin.dll"/>
      <binaryImage start="0x00007FFAA32C0000" end="0x00007FFAA4A05000" path="adobe\HalideBottlenecks.8bx"/>
      <binaryImage start="0x00007FFAA2C30000" end="0x00007FFAA32BC000" path="adobe\Dicom.8bi"/>
      <binaryImage start="0x00007FFAAAEC0000" end="0x00007FFAAAECA000" path="wsock32.dll"/>
      <binaryImage start="0x00007FFAA4FE0000" end="0x00007FFAA4FFA000" path="netapi32.dll"/>
      <binaryImage start="0x00000000008B0000" end="0x000000000D81E000" path="adobe\Camera Raw.8bi"/>
      <binaryImage start="0x00007FFAD1BC0000" end="0x00007FFAD1BF5000" path="ntmarta.dll"/>
      <binaryImage start="0x00007FFAD2AB0000" end="0x00007FFAD2AFE000" path="powrprof.dll"/>
      <binaryImage start="0x00007FFAD2A80000" end="0x00007FFAD2A94000" path="umpdc.dll"/>
      <binaryImage start="0x00007FFACDED0000" end="0x00007FFACDEDE000" path="winnsi.dll"/>
      <binaryImage start="0x00007FFAD45F0000" end="0x00007FFAD45FA000" path="nsi.dll"/>
      </binaryImageSet>
      <dumpType>
      Mini
      </dumpType>
      <hbLogSessionDllStatus>

      </hbLogSessionDllStatus>
      </crash>

      </crashreport>


      Thanks in advance

      Dio
      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      November 7, 2024

      Hey Diosimos! Thanks for sharing the details. The crash event log points to the Kernel power failure. I had a hiccup with a similar issue on my machine, which used to have hard crashes like yours when I played CS2. (I had to go from a 600W to a 1000W PSU).

       

      Returning to the issue, you have four displays. Try unplugging additional displays and keep only one active at a time. Also, share the DxDiag info.

       

      When you see the Crash report again in safe mode, add your email to the crash report dialogue and submit it. 

       

      Thanks!
      Sameer K

      (Use '@mention' to tag me when you reply)

      D
      diosimosAuthor
      Participating Frequently
      November 6, 2024

      @Sameer K 

      Been using Web version for the past hour or so, and I've kept pushing it really hard. No issues there. AI features and everything. Didn't crash.

      One thing that's happening though is that when trying to export a photo, it gets stuck midway through and never finishes processing. 

      Will launch Desktop App in Safe Mode and check back in. 

      Dio
      D
      diosimosAuthor
      Participating Frequently
      November 6, 2024

      Note that so far I've:
      Rolled back updates, reinstalled them, tried disabling AI(which I thought initially was causing the problem, but I had the issue occur when transforming a textbox, brushing and liquifying as well, so that didn't fix anything) uninstalled Photoshop, uninstalled Adobe CC, reinstalled it, fresh install of Windows (11- this started happening when I updated to Windows 11), fresh update of BIOS, cleaned my RAM sticks, changed RAM sockets from A2-B2 config to A1-B1 and back, changed my PSU cable back to it's factory cable, checked my GPU for sag, checked my PCIe cable, did sfc scans, everything under the sun in terms of seeking alternatives that don't require hard technical skills and knowledge. 

      Dio
      D
      diosimosAuthor
      Participating Frequently
      November 6, 2024

      @Sameer K 

      SYSTEM INFO
      Below you may find attached the system specs (it wouldn't allow me to attach an rtf or txt file)

       

      Adobe Photoshop Version: 22.2.0 20210202.r.183 2021/02/02: a176e5849fa  x64

      Number of Launches: 196

      Operating System: Windows 10 64-bit

      Version: 10 or greater 10.0.26100.2161

      System architecture: AMD CPU Family:15, Model:1, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

      Physical processor count: 16

      Logical processor count: 32

      Processor speed: 3400 MHz

      Built-in memory: 65461 MB

      Free memory: 35985 MB

      Memory available to Photoshop: 59975 MB

      Memory used by Photoshop: 60 %

      SAM SDK Version: 2.0.0-main.363.5

      ACP.local Status:

       - SDK Version: 1.41.1.1

       - Core Sync Status: Reachable and compatible

       - Core Sync Running: 7.2.0.58

       - Min Core Sync Required: 4.3.28.24

      ACPL Cache Config:

       - Time to Live: 5184000 seconds

       - Max Size: 20480 MB

       - Purge Percentage: 50%

       - Threshold Percentage: 85%

       - Purge Interval: 300 seconds

      Live Edit Client SDK Version: 3.79.11

      Native GPU: Enabled.

      Manta Canvas: Enabled.

      Alias Layers: Disabled.

      Modifier Palette: Enabled.

      Highbeam: Enabled.

      Wintab Digitizer Services

          Spec Version 1.4

          Impl Version 1.39

          Num Devices 0

      Image tile size: 1028K

      Image cache levels: 4

      Font Preview: Medium

      TextComposer: Latin

      Display: 1

      Display Bounds: top=0, left=0, bottom=1080, right=1920

      Display: 2

      Display Bounds: top=0, left=1920, bottom=1080, right=3840

      Display: 3

      Display Bounds: top=0, left=-1920, bottom=1080, right=0

      Display: 4

      Display Bounds: top=-2160, left=-923, bottom=0, right=2917

      OpenGL Drawing: Enabled.

      OpenGL Allow Old GPUs: Not Detected.

      OpenGL Drawing Mode: Advanced

      OpenGL Allow Normal Mode: True.

      OpenGL Allow Advanced Mode: True.

      NumGLGPUs=1

      NumCLGPUs=1

      NumNativeGPUs=1

      glgpu[0].GLVersion="2.1"

      glgpu[0].IsIntegratedGLGPU=0

      glgpu[0].GLMemoryMB=16063

      glgpu[0].GLName="NVIDIA GeForce RTX 4070 Ti SUPER/PCIe/SSE2"

      glgpu[0].GLVendor="NVIDIA"

      glgpu[0].GLDriverVersion="32.0.15.6603"

      glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll"

      glgpu[0].GLDriverDate="20241015000000.000000-000"

      glgpu[0].GLRenderer="NVIDIA GeForce RTX 4070 Ti SUPER/PCIe/SSE2"

      glgpu[0].HasGLNPOTSupport=1

      glgpu[0].CanCompileProgramGLSL=1

      glgpu[0].GLFrameBufferOK=1

      clgpu[0].CLPlatformVersion="OpenCL 3.0 CUDA"

      clgpu[0].CLDeviceVersion="3.0"

      clgpu[0].IsIntegratedCLGPU=0

      clgpu[0].CLMemoryMB=17170

      clgpu[0].CLName="NVIDIA GeForce RTX 4070 Ti SUPER"

      clgpu[0].CLVendor="NVIDIA"

      clgpu[0].CLBandwidth=1.114000e+12

      clgpu[0].CLCompute=19195.331695

      clgpu[0].CLRawDeviceName=NVIDIA GeForce RTX 4070 Ti SUPER

      clgpu[0].CLRawDeviceVendor=NVIDIA Corporation

      clgpu[0].CLRawPlatformName=NVIDIA CUDA

      clgpu[0].CLRawPlatformVendor=NVIDIA Corporation

      nativegpu[0].NativeName="9865:NVIDIA GeForce RTX 4070 Ti SUPER"

      nativegpu[0].NativeTotalRAMInMB=51163

      nativegpu[0].NativeVRAMInMB=16843

      nativegpu[0].NativeSharedSystemRAMInMB=34320

      nativegpu[0].NativeDedicatedSystemRAMInMB=0

      nativegpu[0].NativeVendor="NVIDIA"

      nativegpu[0].NativeDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ab3196e1830c9b6c\nvldumdx.dll"

      nativegpu[0].NativeDriverVersion="32.0.15.6603"

      nativegpu[0].NativeDriverDate="20241015000000.000000-000"

      nativegpu[0].NativePowerEnvelope="UNKNOWN"

      nativegpu[0].NativeDeviceAttachment="UNKNOWN"

      nativegpu[0].NativeAPIVersion="12.0 (12.0)"

      $$$/LE/SysInfo/LicenseType=License Type: $$$/CSerialNumber/LicenseTypeSubscription=Subscription^rSerial number: 90970531720414207567

      GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off

      Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\

      Temporary file path: C:\Users\simos\AppData\Local\Temp\

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        H:\, 931.5G, 751.6G free

        C:\, 446.4G, 95.2G free

      Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\

      Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

       

      Installed components:

         A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

         ACE.dll   ACE 2021/01/14-01:08:54   79.626696   79.626696

         AdbePM.dll   PatchMatch 2020/12/03:18:21:56   1.625721   1.625721

         AdobeLinguistic.dll   Adobe Linguisitc Library   developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3  

         AdobeOwl.dll   Adobe Owl   5.5.0  

         AdobePDFL.dll   PDFL 2020/08/08-01:12:48   79.395135   79.395135

         AdobePDFSettings.dll   Adobe PDFSettings   1.07  

         AdobePIP.dll   Adobe Product Improvement Program   8.1.0.68.49183  

         AdobeSVGAGM.dll   AdobeSVGAGM   79.625377   79.625377

         AdobeXMP.dll   Adobe XMP Core 2021/01/12-15:52:29   79.164648   79.164648

         AdobeXMPFiles.dll   Adobe XMP Files 2021/01/12-15:52:29   79.164648   79.164648

         AdobeXMPScript.dll   Adobe XMP Script 2021/01/12-15:52:29   79.164648   79.164648

         adobe_caps.dll   Adobe CAPS   10,0,0,6  

         AGM.dll   AGM 2021/01/14-01:08:54   79.626696   79.626696

         AID.dll   AID DLL   1.0.0.12  

         AIDE.dll   AIDE 2020/11/20-03:50:06   79.625451   79.625451

         ARE.dll   ARE 2021/01/14-01:08:54   79.626696   79.626696

         AXE8SharedExpat.dll   AXE8SharedExpat 2020/08/01-01:08:32   79.622927   79.622927

         AXEDOMCore.dll   AXEDOMCore 2020/08/01-01:08:32   79.622927   79.622927

         Bib.dll   BIB 2021/01/14-01:08:54   79.626696   79.626696

         BIBUtils.dll   BIBUtils 2021/01/14-01:08:54   79.626696   79.626696

         boost_date_time.dll   photoshopdva   14.0.0  

         boost_filesystem.dll   photoshopdva   14.0.0  

         boost_program_options.dll   photoshopdva   14.0.0  

         boost_regex.dll   photoshopdva   14.0.0  

         boost_system.dll   photoshopdva   14.0.0  

         boost_threads.dll   photoshopdva   14.0.0  

         CoolType.dll   CoolType 2021/01/14-01:08:54   79.626696   79.626696

         CRClient.dll   Adobe Crash Reporter Client DLL   4.6.0.0  

         DirectML.dll   DirectML Redistributable Library   1.0.200514-0504.1.redist-dml-2.1.0.dcd3712  

         dnssd.dll   Bonjour   3,0,0,2  

         dvaaccelerate.dll   photoshopdva   14.0.0  

         dvaappsupport.dll   photoshopdva   14.0.0  

         dvaaudiodevice.dll   photoshopdva   14.0.0  

         dvacore.dll   photoshopdva   14.0.0  

         dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

         dvamarshal.dll   photoshopdva   14.0.0  

         dvamediatypes.dll   photoshopdva   14.0.0  

         dvametadata.dll   photoshopdva   14.0.0  

         dvametadataapi.dll   photoshopdva   14.0.0  

         dvametadataui.dll   photoshopdva   14.0.0  

         dvanet.dll   photoshopdva   14.0.0  

         dvaplayer.dll   photoshopdva   14.0.0  

         dvascripting.dll   photoshopdva   14.0.0  

         dvatransport.dll   photoshopdva   14.0.0  

         dvaui.dll   photoshopdva   14.0.0  

         dvaunittesting.dll   photoshopdva   14.0.0  

         dvavulcansupport.dll   photoshopdva   14.0.0  

         dynamic-torqnative.dll   Unified Extensibility Platform   uxp-4.3.2.60  

         dynamiclink.dll   photoshopdva   14.0.0  

         ExtendScript.dll   ExtendScript 2019/07/29-10:07:31   82.2   82.2

         icucnv66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe  

         icudt66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe  

         icuuc66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe  

         igestep30.dll   IGES Reader   9.3.0.113  

         ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)  

         ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)  

         ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)  

         ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)  

         ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2020.0.1 (r0x35c5ec66)  

         ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)  

         ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)  

         ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)  

         ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)  

         ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)  

         ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)  

         ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)  

         ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)  

         ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)  

         ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)  

         ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)  

         ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)  

         ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)  

         ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)  

         ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)  

         ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)  

         JP2KLib.dll   JP2KLib 2020/11/09-12:12:23   79.277020   79.277020

         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

         libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

         libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  

         libzip.dll   photoshopdva   14.0.0  

         LogSession.dll   LogSession   8.1.0.68.49183  

         mediacoreif.dll   photoshopdva   14.0.0  

         Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.3.20200515.1.eb5da13  

         MPS.dll   MPS 2020/12/17-01:11:32   79.625947   79.625947

         onnxruntime.dll   Microsoft® Windows® Operating System   1.3.20200515.1.eb5da13  

         opencv_world440.dll   OpenCV library   4.4.0  

         Photoshop.dll   Adobe Photoshop 2021   22.2  

         Plugin.dll   Adobe Photoshop 2021   22.2  

         PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   10.1.0  

         PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   10.1.0.15  

         PSCloud.dll                                                   1.0.0.1  

         PSViews.dll   Adobe Photoshop 2021   22.2  

         ScCore.dll   ScCore 2019/07/29-10:07:31   82.2   82.2

         SVGRE.dll   SVGRE   79.623146   79.623146

         svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline  

         tbb.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311  

         tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311  

         TfFontMgr.dll   FontMgr   9.3.0.113  

         TfKernel.dll   Kernel   9.3.0.113  

         TFKGEOM.dll   Kernel Geom   9.3.0.113  

         TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

         utest.dll   photoshopdva   14.0.0  

         VulcanControl.dll   Vulcan Application Control Library   6.6.0.000  

         VulcanMessage5.dll   Vulcan Message Library   6.6.0.000  

         WinRTSupport.dll   Adobe Photoshop Windows RT Support   22.2.0.0  

         WRServices.dll   WRServices    Build 16.0.0.4539038   16.0.0.4539038

         wu3d.dll   U3D Writer   9.3.0.113  

         Unified Extensibility Platform  uxp-4.3.2.60

       

       

      Required plugins:

       

         Accented Edges 22.2 - from the file “Filter Gallery.8bf”

         Adaptive Wide Angle 22.2 - from the file “Adaptive Wide Angle.8bf”

         Angled Strokes 22.2 - from the file “Filter Gallery.8bf”

         Average 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Average.8bf”

         Bas Relief 22.2 - from the file “Filter Gallery.8bf”

         BMP 22.2 - from the file “Standard MultiPlugin.8bf”

         Camera Raw 17.0 - from the file “Camera Raw.8bi”

         Camera Raw Filter 17.0 - from the file “Camera Raw.8bi”

         Chalk && Charcoal 22.2 - from the file “Filter Gallery.8bf”

         Charcoal 22.2 - from the file “Filter Gallery.8bf”

         Chrome 22.2 - from the file “Filter Gallery.8bf”

         Cineon 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Cineon.8bi”

         Clouds 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Clouds.8bf”

         Color Halftone 22.2 - from the file “Standard MultiPlugin.8bf”

         Colored Pencil 22.2 - from the file “Filter Gallery.8bf”

         Conté Crayon 22.2 - from the file “Filter Gallery.8bf”

         Craquelure 22.2 - from the file “Filter Gallery.8bf”

         Crop and Straighten Photos 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “CropPhotosAuto.8li”

         Crop and Straighten Photos Filter 22.2 - from the file “Standard MultiPlugin.8bf”

         Crosshatch 22.2 - from the file “Filter Gallery.8bf”

         Crystallize 22.2 - from the file “Standard MultiPlugin.8bf”

         Cutout 22.2 - from the file “Filter Gallery.8bf”

         Dark Strokes 22.2 - from the file “Filter Gallery.8bf”

         De-Interlace 22.2 - from the file “Standard MultiPlugin.8bf”

         Dicom 22.2 - from the file “Dicom.8bi”

         Difference Clouds 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Clouds.8bf”

         Diffuse Glow 22.2 - from the file “Filter Gallery.8bf”

         Displace 22.2 - from the file “Standard MultiPlugin.8bf”

         Dry Brush 22.2 - from the file “Filter Gallery.8bf”

         Entropy 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”

         Export Color Lookup Tables 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Export3DLUT.8be”

         Extrude 22.2 - from the file “Standard MultiPlugin.8bf”

         FastCore Routines 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “FastCore.8bx”

         Fibers 22.2 - from the file “Standard MultiPlugin.8bf”

         Film Grain 22.2 - from the file “Filter Gallery.8bf”

         Filter Gallery 22.2 - from the file “Filter Gallery.8bf”

         Fresco 22.2 - from the file “Filter Gallery.8bf”

         Glass 22.2 - from the file “Filter Gallery.8bf”

         Glowing Edges 22.2 - from the file “Filter Gallery.8bf”

         Grain 22.2 - from the file “Filter Gallery.8bf”

         Graphic Pen 22.2 - from the file “Filter Gallery.8bf”

         Halftone Pattern 22.2 - from the file “Filter Gallery.8bf”

         Halide Bottlenecks 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “HalideBottlenecks.8bx”

         HDRMergeUI 22.2 - from the file “HDRMergeUI.8bf”

         HSB/HSL 22.2 - from the file “Standard MultiPlugin.8bf”

         IFF Format 22.2 - from the file “Standard MultiPlugin.8bf”

         IGES 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “U3D.8bi”

         Ink Outlines 22.2 - from the file “Filter Gallery.8bf”

         JPEG 2000 22.2 - from the file “JPEG2000.8bi”

         Kurtosis 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”

         Lens Blur 22.2 - from the file “Lens Blur.8bf”

         Lens Correction 22.2 - from the file “Lens Correction.8bf”

         Lens Flare 22.2 - from the file “Standard MultiPlugin.8bf”

         Liquify 22.2 - from the file “Liquify.8bf”

         Matlab Operation 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “ChannelPort.8bf”

         Maximum 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”

         Mean 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”

         Measurement Core 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “MeasurementCore.8me”

         Median 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”

         Mezzotint 22.2 - from the file “Standard MultiPlugin.8bf”

         Minimum 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”

         MMXCore Routines 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “MMXCore.8bx”

         Mosaic Tiles 22.2 - from the file “Filter Gallery.8bf”

         Multiprocessor Support 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “MultiProcessor Support.8bx”

         Neon Glow 22.2 - from the file “Filter Gallery.8bf”

         Note Paper 22.2 - from the file “Filter Gallery.8bf”

         NTSC Colors 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “NTSC Colors.8bf”

         Ocean Ripple 22.2 - from the file “Filter Gallery.8bf”

         OpenEXR 22.2 - from the file “Standard MultiPlugin.8bf”

         Paint Daubs 22.2 - from the file “Filter Gallery.8bf”

         Palette Knife 22.2 - from the file “Filter Gallery.8bf”

         Patchwork 22.2 - from the file “Filter Gallery.8bf”

         Paths to Illustrator 22.2 - from the file “Standard MultiPlugin.8bf”

         PCX 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “PCX.8bi”

         Photocopy 22.2 - from the file “Filter Gallery.8bf”

         Picture Package Filter 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “ChannelPort.8bf”

         Pinch 22.2 - from the file “Standard MultiPlugin.8bf”

         Pixar 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Pixar.8bi”

         Plaster 22.2 - from the file “Filter Gallery.8bf”

         Plastic Wrap 22.2 - from the file “Filter Gallery.8bf”

         Pointillize 22.2 - from the file “Standard MultiPlugin.8bf”

         Polar Coordinates 22.2 - from the file “Standard MultiPlugin.8bf”

         Portable Bit Map 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “PBM.8bi”

         Poster Edges 22.2 - from the file “Filter Gallery.8bf”

         PRC 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “U3D.8bi”

         Radial Blur 22.2 - from the file “Standard MultiPlugin.8bf”

         Radiance 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Radiance.8bi”

         Range 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”

         Render Color Lookup Grid 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Export3DLUT.8be”

         Reticulation 22.2 - from the file “Filter Gallery.8bf”

         Ripple 22.2 - from the file “Standard MultiPlugin.8bf”

         Rough Pastels 22.2 - from the file “Filter Gallery.8bf”

         Save for Web 22.2 - from the file “Save for Web.8be”

         ScriptingSupport 22.2 - from the file “ScriptingSupport.8li”

         Shake Reduction 22.2 - from the file “Shake Reduction.8bf”

         Shear 22.2 - from the file “Standard MultiPlugin.8bf”

         Skewness 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”

         Smart Blur 22.2 - from the file “Standard MultiPlugin.8bf”

         Smudge Stick 22.2 - from the file “Filter Gallery.8bf”

         Solarize 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “Solarize.8bf”

         Spaces 22.2 - from the file “Spaces.8li”

         Spatter 22.2 - from the file “Filter Gallery.8bf”

         Spherize 22.2 - from the file “Standard MultiPlugin.8bf”

         Sponge 22.2 - from the file “Filter Gallery.8bf”

         Sprayed Strokes 22.2 - from the file “Filter Gallery.8bf”

         Stained Glass 22.2 - from the file “Filter Gallery.8bf”

         Stamp 22.2 - from the file “Filter Gallery.8bf”

         Standard Deviation 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”

         Sumi-e 22.2 - from the file “Filter Gallery.8bf”

         Summation 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”

         Targa 22.2 - from the file “Standard MultiPlugin.8bf”

         Texturizer 22.2 - from the file “Filter Gallery.8bf”

         Tiles 22.2 - from the file “Standard MultiPlugin.8bf”

         Torn Edges 22.2 - from the file “Filter Gallery.8bf”

         Twirl 22.2 - from the file “Standard MultiPlugin.8bf”

         U3D 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “U3D.8bi”

         Underpainting 22.2 - from the file “Filter Gallery.8bf”

         Vanishing Point 22.2 - from the file “VanishingPoint.8bf”

         Variance 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “statistics.8ba”

         Water Paper 22.2 - from the file “Filter Gallery.8bf”

         Watercolor 22.2 - from the file “Filter Gallery.8bf”

         Wave 22.2 - from the file “Standard MultiPlugin.8bf”

         WIA Support 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “WIASupport.8li”

         Wind 22.2 - from the file “Standard MultiPlugin.8bf”

         Wireless Bitmap 22.2 (20210202.r.183 2021/02/02: a176e5849fa) - from the file “WBMP.8bi”

         ZigZag 22.2 - from the file “Standard MultiPlugin.8bf”

       

      Optional and third party plugins: NONE

       

       

      Duplicate and Disabled plugins: NONE

       

       

      Plugins that failed to load: NONE

       

      Unified Extensibility Platform - Extensions:

       

         Home Screen (Loaded) 3.8.1.5 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.start\"

      CDO: 1.82.0

              CmdN: 1.5.18

              CDP: 1.106.0

         Unified Panel (Loaded) 1.2.0.13 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

       

         ccx-timeline (Prepared) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

       

         Neural Filters (Prepared) 1.4.6.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

       

         Photoshop UXP Export-As (Prepared) 5.3.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

       

         Photoshop Personalization (Loaded) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

       

         Plugins Panel (Prepared) 1.2.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"

       

       

      Extensions:

       

         Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\index.html”

         New Document  3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”

         Home  2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”

         com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\stock-panel-licensing\index.html”

         com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\capture\capture.html”

         Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

         Export As  4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

         Export As  4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

         com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\manager.html”

       

      Installed TWAIN devices: NONE

      Dio
      D
      diosimosAuthor
      Participating Frequently
      November 6, 2024

      Hey @Sameer K , thank you for taking the time to investigate the issue.

      To my knowledge, I'm only overclocking my RAM at 3600Mhz, as advised by a more tech savvy friend of mine. No GPU and CPU overclocking. 

      I'll be experimenting and pushing some things on the Web version, and let you know how that goes. 


      EVENT VIEWER: 
      The last critical instance of this crash was about an hour ago. I simply pressed Ctrl Shift X to go into Liquify, having opened a photo less than a minute, and having Lightroom open in the background. Screens went black, and computer was flashed without letting me power it down. The usual.

      This is the error details I got from the administrative events under Critical:

      Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 11/6/2024 9:14:31 PM
      Event ID: 41
      Task Category: (63)
      Level: Critical
      Keywords: (70368744177664),(2)
      User: SYSTEM
      Computer: ORION
      Description:
      The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
      <EventID>41</EventID>
      <Version>10</Version>
      <Level>1</Level>
      <Task>63</Task>
      <Opcode>0</Opcode>
      <Keywords>0x8000400000000002</Keywords>
      <TimeCreated SystemTime="2024-11-06T19:14:31.6702565Z" />
      <EventRecordID>5288</EventRecordID>
      <Correlation />
      <Execution ProcessID="4" ThreadID="8" />
      <Channel>System</Channel>
      <Computer>ORION</Computer>
      <Security UserID="S-1-5-18" />
      </System>
      <EventData>
      <Data Name="BugcheckCode">0</Data>
      <Data Name="BugcheckParameter1">0x0</Data>
      <Data Name="BugcheckParameter2">0x0</Data>
      <Data Name="BugcheckParameter3">0x0</Data>
      <Data Name="BugcheckParameter4">0x0</Data>
      <Data Name="SleepInProgress">0</Data>
      <Data Name="PowerButtonTimestamp">0</Data>
      <Data Name="BootAppStatus">0</Data>
      <Data Name="Checkpoint">16</Data>
      <Data Name="ConnectedStandbyInProgress">false</Data>
      <Data Name="SystemSleepTransitionsToOn">1</Data>
      <Data Name="CsEntryScenarioInstanceId">4</Data>
      <Data Name="BugcheckInfoFromEFI">false</Data>
      <Data Name="CheckpointStatus">0</Data>
      <Data Name="CsEntryScenarioInstanceIdV2">4</Data>
      <Data Name="LongPowerButtonPressDetected">false</Data>
      <Data Name="LidReliability">false</Data>
      <Data Name="InputSuppressionState">0</Data>
      <Data Name="PowerButtonSuppressionState">0</Data>
      <Data Name="LidState">3</Data>
      <Data Name="WHEABootErrorCount">0</Data>
      </EventData>
      </Event>


      From the event viewer, at the most recent instance I find nothing related to Photoshop, and all the other events near the time of the crash are incomprehensible jargon to me. Drivers, warnings and other things failing to load, things of that sort.  

      Dio
      D
      diosimosAuthor
      Participating Frequently
      November 5, 2024

      Thank you for responding!

      Been waiting for days for even an idea from someone in the community, and just had this issue again with a rolled back version of Photoshop (2021) WITHOUT Generative AI. This time I was simply transforming a text box and my monitors just shut down, and my PC remained flashed without allowing me to shut it down. Since the last time, I've basically done all compatibility checks and tried other ways to fix this, yet nothing has worked and I'm still experiencing the issue. I stress tested my PC's GPU, CPU and RAM at 100% by running some software, and it never exhibited this behavior. One thing I noticed when opening up the case to check inside is that my EZ Debug LED CPU light has turned Red. Other than that I have no clue, and that's as far as my knowledge goes. As you mentioned, I don't get the chance to send a bug report or anything. If you check out the YT video I attached above you'll understand what it looks like. I then have to manually cut PC from power, give it a few moments and then turn on the power from the back again. It then boots up normally and everything looks normal. 

      Appreciate any and all insight into this matter.

      Photoshop is a key software I use in my workflow so this has been very disruptive over the past month. Thanks!

      Dio
      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      November 6, 2024

      Hey, @diosimos. Thanks for sharing all the details you have. Before Photoshop crashes, please share the system info from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here. 

       

      Apart from this, a hard system crash is highly unlikely to be related with Photoshop. The details you've in the initial WRER log and in the follow-up also add to what I am speculating. 

       

      Check the Event viewer > Windows Logs > Application Logs at the crash even to find any faulting module that relates to Photoshop. 

       

      Are there any overclocking of the CPU, GPU or RAM in place? Try booting the device in safe mode and check if Photoshop behaves as expected. 

       

      A totally different test you can do is to use Photoshop Web (https://adobe.ly/3NYNShc). 

      Thanks! 

      Sameer K

      (Use '@mention' to tag me when you reply)

        D
        diosimosAuthor
        Participating Frequently
        October 25, 2024

        I managed to capture the event as it happened, here's video of it for better reference:
          https://youtube.com/shorts/2IX_EuoavKU?feature=share 

        Dio
        MassC
        MassC
        Legend
        November 4, 2024

        Hi diosimos, 

         

        Thanks for sharing all the details and the video—I appreciate it. I passed this along to the team for further assistance. It doesn’t look like you had the option to submit a crash report, but just wanted to check. If you did, could you PM me the email address you used? Thanks!


        ^CM

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