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Balaji36833073h8j4
Participant
October 19, 2024

Generative fill not working on web page

  • October 19, 2024
  • 1 reply
  • 146 views

HI,

 

I have a paid subscription, Gen Ai worked till yesterday and i did an update today, it stopped working both in offline and online mode.

 

It says "something went wrong, please try again".

 

Why is it happening suddenly?

 

1 reply

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
October 22, 2024

Hi @Balaji36833073h8j4  are you having any issues with Ps beta or Ps release versions? What browser/version are you using as well as you computer... that might help us to see the issue.

 

Have you restarted your computer, made sure you have a network connection and tried again, still the same error?

 

Thanks,

Cory - Photoshop Product Manager

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