Help fixing this "Unable to load The cloud isn't synching."

Please check your network connection by checking the appropriate steps described here:

How to resolve connection errors with Creative Suite applications (adobe.com)

Be sure to check your HOSTS file

Thanks for the reply, all of those didn't work it keeps loading to sync.

Additional problem, generative fill is greyed out.
Already tried reinstall creative cloud and relogin account still doesn't work.

Hi there, welcome to the community. Please try the troubleshooting steps outlined in this article: https://adobe.ly/3XPbdYt and let us know if it helps.