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mahamedq27924616
Participant
Feb 26, 2026 9:39 PM UTC
Question

I'm unable to download images once I've worked on them in photoshop.

After selecting download, the loading bar goes to 68% and doesn’t move anymore.

 

 

After pressing cancel, this message appears.

 

    1 reply

    Sameer K
    Community Manager
    Community Manager
    Feb 27, 2026 9:44 AM UTC

    Welcome to the Photoshop Community. I just wanted to let you know I'll move this to discussions for now. Please share the browser details and whether this happens with this specific image. 

    I see Lightroom is also open in another Tab. Was this image imported into Photoshop from Lightroom? 

     

    Just save the file on the web, open Photoshop on the web in an incognito/private browser window, and check if downloading works. 

     

    Let me know how it goes.

    Thanks!
    Sameer K

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