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Participant
November 1, 2024

Issue with Camera Raw Not Opening – GPU Acceleration Disabled on Mac Studio M2 Ultra Hi Adobe Commun

  • November 1, 2024
  • 3 replies
  • 340 views

I’m having trouble with Adobe Camera Raw as it won’t open, and it says that Camera Raw needs GPU acceleration enabled to edit photos. However, when I try to configure Camera Raw settings in Photoshop, it shows the following message:

"Use Graphics Processor: Off. Your system does not support Camera Raw graphics acceleration."

Here are the details of my setup:

  • Mac Studio with M2 Ultra processor
  • macOS and Adobe Photoshop are both updated to the latest versions.

Despite having a capable system, I cannot enable GPU acceleration for Camera Raw. I’ve double-checked that my Mac's system software is up to date, and Adobe Photoshop and Camera Raw are on their latest updates.

I would appreciate any guidance or troubleshooting steps to resolve this issue, as I need to use Camera Raw for my photo editing.

Thank you for your help!

Best regards,
Kevin

3 replies

Jeff Arola
Community Expert
Community Expert
November 1, 2024

Try

6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files

from the page that Ged linked to:

https://helpx.adobe.com/camera-raw/kb/acr-gpu-faq.html

Participant
November 1, 2024
  • Mac Studio with M2 Ultra processor
    all tried ,  still not working . 
  •  
Ged_Traynor
Community Expert
Community Expert
November 1, 2024

@kevin_2199 have a look at the troubleshooting steps in the below article

https://helpx.adobe.com/ie/camera-raw/kb/acr-gpu-faq.html