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Participant
November 1, 2024
Open for Voting

Issue with Camera Raw Not Opening – GPU Acceleration Disabled on Mac Studio M2 Ultra Hi Adobe Commun

I’m having trouble with Adobe Camera Raw as it won’t open, and it says that Camera Raw needs GPU acceleration enabled to edit photos. However, when I try to configure Camera Raw settings in Photoshop, it shows the following message:

"Use Graphics Processor: Off. Your system does not support Camera Raw graphics acceleration."

Here are the details of my setup:

  • Mac Studio with M2 Ultra processor
  • macOS and Adobe Photoshop are both updated to the latest versions.

Despite having a capable system, I cannot enable GPU acceleration for Camera Raw. I’ve double-checked that my Mac's system software is up to date, and Adobe Photoshop and Camera Raw are on their latest updates.

I would appreciate any guidance or troubleshooting steps to resolve this issue, as I need to use Camera Raw for my photo editing.

Thank you for your help!

Best regards,
Kevin

3 replies

Jeff Arola
Community Expert
Community Expert
November 1, 2024

Try

6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files

from the page that Ged linked to:

https://helpx.adobe.com/camera-raw/kb/acr-gpu-faq.html

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Participant
November 1, 2024
  • Mac Studio with M2 Ultra processor
    all tried ,  still not working . 
  •  
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Ged_Traynor
Community Expert
Community Expert
November 1, 2024

@kevin_2199 have a look at the troubleshooting steps in the below article

https://helpx.adobe.com/ie/camera-raw/kb/acr-gpu-faq.html

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