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peterm17065804
Participant
October 25, 2026
Open for Voting

kann keine dateien speichern

ssue summary: Can´t save certain TIF-files - Error warning.

Product and version: Photoshop desktop version 27.11

Operating system: W11 26H2

Steps to reproduce:
1. Open an existing TIF-file.
2. Choose File > Save.
3. An error warning pops up.

“Photoshop konnte nicht speichern weil die datei bereits geöffnet ist oder von einer anderen anwendung nicht geschlossen wurde”


4. I can not save the file

Expected result: It is possible to save a TIF-file after modification.

Actual result: I have to save the TIF-file under a different name.

    2 replies

    Community Expert
    AxelMattCommunity Expert
    Community Expert
    October 25, 2026

    ​@peterm17065804 I’ve actually tried it on my PC (already Win 11 26H2 and PS 27.11) and it worked as it should.

    Try to reset the Photoshop preferences: Reset preferences in Photoshop | Photoshop

    Remember to back up your settings before doing the preference reset: Back up and restore Photoshop preferences | Photoshop

    Does this happen on all TIF files and only with TIFs? 

    What has changed on your system before the issue occur?

     

     

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    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
    peterm17065804Author
    Participant
    October 25, 2026

    Hi ​@AxelMatt ,

    I will do the reset tomorrow.

    It only happens with some files. These may be old files or relatively new ones.

    All the files contain layers.

    PS is saving the file until ca. 98% and than pops up the error.

    What has changed: I changed from PS 27.5 to 27.11.

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