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Hornedfox
Participant
September 5, 2024

Libraries panel in photoshop 25.11

  • September 5, 2024
  • 2 replies
  • 238 views

My Libraries Tab displays the name %DL_LIBRARIES_PANEL_NAME and I cant access the libraries Can anyone Help me gain access. The panels are there in the creative cloud app but donot show in photoshop 25.11

thanks

Ian

2 replies

H
HornedfoxAuthor
Participant
September 7, 2024

Thanks for solving my problem

Ian

@mention

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
September 5, 2024

Hey, Ian. Thanks for reaching out. I'll help you figure this out.

 

Has this started to happen since a recent update of Photoshop or Creative Cloud desktop app?

 

Try these steps:

1- In the Creative Cloud app, press CTRL + ALT + T  to launch Creative Cloud Troubleshooter & select 'Close Creative Cloud and related processes' > click on Go.
2 - Check Windows Task Manager for any other processes related to Creative Cloud and end them.
3. Navigate to C:\Program Files (x86)\Common Files\Adobe\CEP\extensions

Delete all folders that start with “CC_LIBRARIES_PANEL_EXTENSION_xx_xx_xx” in this location.
4. Delete the "Creative Cloud Libraries" folder from both locations here:
C:\Program Files (x86)\Common Files\Adobe
C:\Program Files\Common Files\Adobe

5. Restart the computer & relaunch the Creative Cloud app. You will be prompted that an update is available if you don't have automatic updates set up already. 

 

Let me know how it goes. Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

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