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monique_831
Participant
Mar 24, 2026 6:30 PM UTC
Question

Lost files

Lost all photoshop files. Cannot find them either in my cloud or within my adobe account. 

    2 replies

    @mj
    Community Expert
    Community Expert
    Mar 25, 2026 7:35 AM UTC

    Hi ​@monique_831 ,

     

    Were the files saved to Adobe Cloud Storage or locally?

     

    Click on the Your Files icon on the Photoshop Home Screen. Do you see any files there?

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    MassC
    Legend
    Mar 24, 2026 11:11 PM UTC

    Hey @monique_831,

    Very sorry to hear you're missing Photoshop files. I've moved your post from bugs to questions until we have more details about the issue to be able to confirm it is a bug.

    Photoshop and Operating System version. You can find this by going to Help > System Info.

    How/where do you save your files normally?
    Has this happened before?

    Will keep an eye out for your response.

    ^CM

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