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monique_831
monique_831
Participant
March 24, 2026
Question

Lost files

  • March 24, 2026
  • 2 replies
  • 39 views

Lost all photoshop files. Cannot find them either in my cloud or within my adobe account. 

    2 replies

    @mj
    Community Expert
    @mjCommunity Expert
    Community Expert
    March 25, 2026

    Hi ​@monique_831 ,

     

    Were the files saved to Adobe Cloud Storage or locally?

     

    Click on the Your Files icon on the Photoshop Home Screen. Do you see any files there?

    MassC
    MassC
    Legend
    March 24, 2026

    Hey @monique_831,

    Very sorry to hear you're missing Photoshop files. I've moved your post from bugs to questions until we have more details about the issue to be able to confirm it is a bug.

    Photoshop and Operating System version. You can find this by going to Help > System Info.

    How/where do you save your files normally?
    Has this happened before?

    Will keep an eye out for your response.

    ^CM

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