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Known Participant
October 14, 2026
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macOS 27: App Hangs on Launch (Version: 27.11.0)

macOS 27.0.

Photoshop 2026 (v27.11.0)

On launch of Photoshop the app hangs and you must force quit. Activity Monitor shows the app not responding…. gathered a sample for Adobe team to review.

    1 reply

    Claire H.
    Community Manager
    Community Manager
    October 14, 2026

    Hi ​@GregR_24, Thanks for reaching out to the Photoshop Community Forums! Let's try a few things and see if we can help:

    • Resetting Photoshop Preferences: Meanwhile, you can try resetting Photoshop preferences using the steps mentioned here: https://adobe.ly/4jmvs7u. Please back up your settings before resetting the preferences. You can check:  https://adobe.ly/3YW1WOu

    • Use the Adobe Cleaner Tool to reinstall:  https://adobe.ly/4zrPmGm

    • Disable GPU Acceleration:

      • Go to Photoshop's Preferences > Performance.

      • Uncheck Use Graphics Processor and restart Photoshop.

    If none of these steps work for you, we can continue to troubleshoot. I hope this helps! ^CH

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