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Inspiring
May 20, 2020

P: 21.1.3 - Hue Saturation dialog not responsive

  • May 20, 2020
  • 113 replies
  • 2840 views

Huge reproducible bug with Hue/Saturation Dialog Box. 
Open a document, file, photo, then open try to manipulate Hue/Saturation, the slider moves a little bit then freeze. The problem is that it freezes the whole app. The only solution I found - one time again - is to kill the app and reboot. 
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I'm sooooooooooo fed up with all these bugs on such simple manipulations.

https://youtu.be/nRZ3YdX_3xk

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113 replies

c.pfaffenbichler
Community Expert
Community Expert
May 31, 2020
Does Adobe read these comments to fix bugs?
It has been mentioned time and again that this is the officially monitored page for Photoshop Bug Reports. 
This thread even features posts by Adobe employees and an official reply from Pete Green so the bug has been registered. 

Naturally this is does not indicate a commitment to a timeline for the bug fix. 
Personally I suspect a fix might be implemented with the next update (which would still probably be months off rather than weeks) considering that the rulers being involved in yet another bug probably irks not just the Photoshop users. 
Participating Frequently
May 31, 2020
Frank, thank you. Experimenting and the weird thing is it seems (maybe?) like preferences has something to do with it. When my own preferences are saved, it works but when the default preferences are in use, the problem occurs. Still debugging but so far, that seems to be the case. 
Franck Payen
Inspiring
May 30, 2020
@4776619, I don't know if it's the same issue evoked earlier, but I've read that desactivating rulers was a temporary workaround. (this sounds smoother than going back one version)
Participating Frequently
May 30, 2020


Photoshop 21.1.3 is freezing when using the Brightness / Contrast controls. Every time. Does Adobe read these comments to fix bugs?
Participating Frequently
May 30, 2020
I, too, am enjoying life  as I enter into my ninth decade, despite ongoing heart issues, have been polishing up my skills with camera and have a wife who is an avid birder. So, I put up a web site to display a number of my bird photos - with her identification assistance - which seems to be getting a lot of viewers. The site tallies new visitors only once, so it is close to a precise count of people that have seen it. It has been up since April 1, without any sort of effort to promote it and has had almost 3,900 unique viewers so far in two months!  It is birdsbydave.com...

Be well and stay safe!
OutDamnSpot
Known Participant
May 30, 2020
"anybody using ..."

Phew.  I used it for a while, but don't now.  Thanks for the recommendations of "best".

Oh.  Sorry about the heart attacks.  A friend had one and described it as "like having an elephant sitting on my chest".  He is still enjoying life.
Participating Frequently
May 30, 2020
Also: I had a couple of heart attacks and had to retire, but sold my business to an employee. I tried very hard to find a COMPETENT and certified person to take over. NONE of the little services qualified. Anybody using Avast is an incompetent. 
Participating Frequently
May 30, 2020
Avast is itself a very bad actor! McAfee used to be good but is no longer. (I have been in the business since 1981) The two best are VIPRE  and Malwarebytes.
OutDamnSpot
Known Participant
May 30, 2020
Hello Dave,

Thanks for the warning.  I didn't mean a freebie.  I don't trust them either.  I tried each of the speed up tools that come with the bought in a shop, well, bought over the internet, versions of McAfie and Avast.  I'm reasonably confident that the local computer fixing business I paid to resolve problems did that mostly just by removing debris and clutter and bloatware.  The problem all online users have is that the businesses bombarding us with stuff define their stuff to be wonderful and don't recognize that to us, most of it is just junk mail cluttering our computers with debris we are willing pay someone to remove.  I'm sure the elves at Adobe will fix this specific problem one day, but I'm sure a new gotcha will arise from its corpse. 


Keith
Participating Frequently
May 29, 2020
@7136308 Andersen:  You wrote "I've used some "speed up your computer" tools. "

Just about everyone of those "tools" that you find on the internet are scams, bait on a deep setting hook that tricks a user into allowing serious malware aboard the computer!