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Inspiring
May 20, 2020

P: 21.1.3 - Hue Saturation dialog not responsive

  • May 20, 2020
  • 113 replies
  • 2779 views

Huge reproducible bug with Hue/Saturation Dialog Box. 
Open a document, file, photo, then open try to manipulate Hue/Saturation, the slider moves a little bit then freeze. The problem is that it freezes the whole app. The only solution I found - one time again - is to kill the app and reboot. 
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I'm sooooooooooo fed up with all these bugs on such simple manipulations.

https://youtu.be/nRZ3YdX_3xk

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113 replies

Inspiring
May 23, 2020
haha
Participating Frequently
May 23, 2020
Why are you reluctant to share system specs?
OutDamnSpot
Known Participant
May 23, 2020
This is the most helpful help I've seen.  But I'm a bit weird and really, really like layers.
Inspiring
May 23, 2020
Come on, it's not a blame game. I bought a car to drive from point A to point B not to spend my life in the motor hoping I could come back home. This is 15 years I'm paying licences and monthly plans in order to be able to deliver my graphic work. 
I already spent 4 hours last week with adobe technicians because documents in my tabs got frozen in Photoshop, and I could not save anymore files in Illustrator. Practical! I lost about 7 or 8 hours of work because of those random crazy bugs, and yes I am fed up. So everything that could help me to be back to normal is welcome.
Participating Frequently
May 22, 2020
If you would tell us  (1) total system RAM (since you are using laptop, that total is partially shared by GPU)  (2) how much % is allocated for Photoshop to use,  (3) how big is drive or SSD,  how full is that, (4) whether you have a good "anti-virus" (anti-malware) in place and not Windows Defender or a freebie like Avast,  (5) what other programs do you run at the same time as Photoshop.  There are a lot of very experienced users on this forum including experience specifically with Photoshop but also a lot of other areas regarding PCs. I have forty years in the field and owned a successful service business providing IT support for midsized corporations.

You will get answers, if you abandon the "blame game" and let others help. We are not charging you for this assistance!
Participating Frequently
May 22, 2020
would you like to share the system specs so one of the experts could try to help?
Inspiring
May 22, 2020
I'm sorry but this build is messed up. I went back to build 20.0.9 then guess what? I could not export any damned image for web. So who's complaining about ropes down here? The whole package is bugged. I'm really fed up with debugging those apps on a daily basis. And yes we're all hung with Adobe...
Inspiring
May 22, 2020
I've run into the same issue now over the past few days. I've lost hours of work because of it. This is not a small problem. Please let us know when it's fixed. Can't use photoshop until then.
Inspiring
May 22, 2020
You can also apply Hue/Saturation as an Adjustment Layer to get around this if you need the rulers on.
Participating Frequently
May 22, 2020
Some people would complain if they were hung using a new rope....