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FeedbackCommunityMember
Inspiring
March 31, 2016

P: Adobe Generator static port inhibiting multitenancy (EADDRINUSE)

  • March 31, 2016
  • 6 replies
  • 329 views

When greater than 1 instance of Adobe Photoshop launched on a single device (i.e. multiple users on the same shared workstation with photoshop.exe running) Adobe Generator presents an error:

There is a problem with Generator. Please quit Photoshop and try again. If the problem persists, remove any third-party plug-ins or try to reinstalling Photoshop

Further analysis shows that Generator is configured to ONLY use port 8010. So the first user to start photoshop.exe is fine but all subsequent users that try to start photoshop.exe will be presented with the issue.

All modern operating systems are designed in a way that they can be shared and used in a multitenancy environment, it surprises me that software is not being designed that same way. Is there anything that can be done to change this? 
 

    This topic has been closed for replies.

    6 replies

    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 3, 2016
    Per recommendation by Abobe staff, removing the `preview.generate` plugin from C:\Program Files\Common Files\Adobe\Plug-Ins\CC\Generator resolved this issue for me.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    April 22, 2016
    We are having the same problem. We are only using 1 custom plugin and removing that plugin does not resolve the error. Everything else is generator-builtin plugins? Here is the generator log from Photoshop for the failure.

    Log file created on Fri Apr 22 2016 07:04:57 GMT+0000 (Coordinated Universal Time)
    [debug:core 07:04:57.452 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:103:17] Launching with config:
    {}
    [debug:core 07:04:57.454 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:105:21] provided PS information:
     version 16.0.0
     pathundefined

    [info:core 07:04:57.460 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:205:25] Detected Photoshop version: 16.0.0
    [debug:core 07:04:58.508 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1718:21] Loading plugin: generator-assets
    [debug:core 07:04:59.326 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1734:21] Plugin loaded: generator-assets
    [debug:core 07:04:59.330 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1718:21] Loading plugin: crema
    [debug:core 07:05:01.258 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1734:21] Plugin loaded: crema
    [debug:core 07:05:01.260 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1718:21] Loading plugin: adobe-preview-generator-plugin
    [debug:core 07:05:03.204 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1734:21] Plugin loaded: adobe-preview-generator-plugin
    [debug:core 07:05:03.207 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1718:21] Loading plugin: photoshop-processor
    [debug:core 07:05:07.224 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1734:21] Plugin loaded: photoshop-processor
    ***************** SVG is enabled - OMG!
    requesting document info
    [warning:core 07:05:08.091 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:122:25] Photoshop error { id: 17, body: 'Error: No image open' }
    [warning:generator-assets 07:05:08.095 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Plug-Ins\Generator\assets.generate\lib\documentmanager.js:300:26] Error: No image open
    [1;31mUncaught exception on Fri Apr 22 2016 07:05:08 GMT+0000 (Coordinated Universal Time):
    Error trace: Error: listen EADDRINUSE
        at errnoException (net.js:905:11)
        at Server._listen2 (net.js:1043:14)
        at listen (net.js:1065:10)
        at net.js:1147:9
        at dns.js:72:18
        at process._tickDomainCallback (node.js:492:13)


    [0m[1;31mError: listen EADDRINUSE
        at errnoException (net.js:905:11)
        at Server._listen2 (net.js:1043:14)
        at listen (net.js:1065:10)
        at net.js:1147:9
        at dns.js:72:18
        at process._tickDomainCallback (node.js:492:13)
    [0m[1;31mExiting with code -1: Uncaught exception: listen EADDRINUSE
    [0m

    Thank You very much!
    Dylan
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    April 7, 2016
    You're spot on Jeffrey.

    Removal of the component "Adobe Edge Reflow Preview" resolved this issue as you suggested.

    Thanks for the time you spent on this.
    J
    J453
    Legend
    March 31, 2016
    Looks like the Reflow generator Plug-in is the culprit: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Plug-ins\Generator\reflow.generate

    Are you using that plug-in? (The Edge Reflow app installs that I think) If not, you can remove it. Should fix it for you.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    March 31, 2016

    As requested:

    Successful user "generator_latest.txt"

    Log file created on Tue Mar 08 2016 09:44:28 GMT+1100 (AUS Eastern Daylight Time)
    [debug:core 09:44:28.951 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:103:17] Launching with config:
    {}
    [debug:core 09:44:28.952 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:105:21] provided PS information:
    version 16.0.1
    pathundefined
    [info:core 09:44:28.963 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:205:25] Detected Photoshop version: 16.0.1
    [1;31mPotential problem with plugin at 'C:\Program Files\Adobe\Adobe Photoshop CC 2015\Plug-ins\Generator\reflow.generate': Warning: Plugin 'reflow-generator' did not specify which versions of generator-core it is compatible with. It will be loaded anyway, but providing generator-core-version in its package.json is recommended.
    [0m[debug:core 09:44:32.779 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1718:21] Loading plugin: generator-assets
    [debug:core 09:44:33.410 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1734:21] Plugin loaded: generator-assets
    [debug:core 09:44:33.414 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1718:21] Loading plugin: crema
    [debug:core 09:44:33.633 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1734:21] Plugin loaded: crema
    [debug:core 09:44:33.636 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1718:21] Loading plugin: adobe-preview-generator-plugin
    [debug:core 09:44:34.259 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1734:21] Plugin loaded: adobe-preview-generator-plugin
    [warning:core 09:44:34.262 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1707:21] Warning: Plugin 'reflow-generator' did not specify which versions of generator-core it is compatible with. It will be loaded anyway, but providing generator-core-version in its package.json is recommended.
    [debug:core 09:44:34.265 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1718:21] Loading plugin: reflow-generator
    [1;31mWarning: Native modules not compiled. XOR performance will be degraded.
    [0m [1;31mWarning: Native modules not compiled. UTF-8 validation disabled.
    [0m[debug:core 09:44:34.318 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1734:21] Plugin loaded: reflow-generator
    [1;31mFailed to load locale: en_GB
    [0m***************** SVG is enabled - OMG!
    requesting document info
    [warning:core 09:44:34.576 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:122:25] Photoshop error { id: 6, body: 'Error: No image open' }
    [warning:generator-assets 09:44:34.582 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Plug-Ins\Generator\assets.generate\lib\documentmanager.js:300:26] Error: No image open
    [warning:core 09:44:35.275 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:122:25] Photoshop error { id: 20, body: 'Error: No image open' }
    [warning:crema 09:44:35.278 C:\Program Files\Common Files\Adobe\Plug-Ins\CC\Generator\crema.generate\node_modules\generator-assets\lib\documentmanager.js:300:26] Error: No image open
    Tue Mar 08 2016 09:44:35 GMT+1100 (AUS Eastern Daylight Time) Server is listening on port 8010
    wrote token, name to C:\Users\s2999046\AppData\Roaming\EdgeReflow\comm.dat
    [warning:core 09:44:35.839 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:122:25] Photoshop error { id: 29, body: 'Error: No image open' }

    Unsuccessful concurrent user "generator_latest.txt":

    Log file created on Tue Mar 08 2016 09:45:35 GMT+1100 (AUS Eastern Daylight Time)
    [debug:core 09:45:35.447 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:103:17] Launching with config:
    {}
    [debug:core 09:45:35.448 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:105:21] provided PS information:
    version 16.0.1
    pathundefined
    [info:core 09:45:35.457 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:205:25] Detected Photoshop version: 16.0.1
    [1;31mPotential problem with plugin at 'C:\Program Files\Adobe\Adobe Photoshop CC 2015\Plug-ins\Generator\reflow.generate': Warning: Plugin 'reflow-generator' did not specify which versions of generator-core it is compatible with. It will be loaded anyway, but providing generator-core-version in its package.json is recommended.
    [0m[debug:core 09:45:39.391 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1718:21] Loading plugin: generator-assets
    [debug:core 09:45:39.989 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1734:21] Plugin loaded: generator-assets
    [debug:core 09:45:39.992 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1718:21] Loading plugin: crema
    [debug:core 09:45:40.214 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1734:21] Plugin loaded: crema
    [debug:core 09:45:40.218 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1718:21] Loading plugin: adobe-preview-generator-plugin
    [debug:core 09:45:40.846 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1734:21] Plugin loaded: adobe-preview-generator-plugin
    [warning:core 09:45:40.849 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1707:21] Warning: Plugin 'reflow-generator' did not specify which versions of generator-core it is compatible with. It will be loaded anyway, but providing generator-core-version in its package.json is recommended.
    [debug:core 09:45:40.852 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1718:21] Loading plugin: reflow-generator
    [1;31mWarning: Native modules not compiled. XOR performance will be degraded.
    [0m [1;31mWarning: Native modules not compiled. UTF-8 validation disabled.
    [0m[debug:core 09:45:40.905 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:1734:21] Plugin loaded: reflow-generator
    [1;31mFailed to load locale: en_GB
    [0m***************** SVG is enabled - OMG!
    requesting document info
    [warning:core 09:45:41.218 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Generator-builtin\lib\generator.js:122:25] Photoshop error { id: 7, body: 'Error: No image open' }
    [warning:generator-assets 09:45:41.223 C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Plug-Ins\Generator\assets.generate\lib\documentmanager.js:300:26] Error: No image open
    [1;31mUncaught exception on Tue Mar 08 2016 09:45:41 GMT+1100 (AUS Eastern Daylight Time):
    Error trace: Error: listen EADDRINUSE
    at errnoException (net.js:905:11)
    at Server._listen2 (net.js:1043:14)
    at listen (net.js:1065:10)
    at net.js:1147:9
    at dns.js:72:18
    at process._tickDomainCallback (node.js:492:13)
    [0m [1;31mError: listen EADDRINUSE
    at errnoException (net.js:905:11)
    at Server._listen2 (net.js:1043:14)
    at listen (net.js:1065:10)
    at net.js:1147:9
    at dns.js:72:18
    at process._tickDomainCallback (node.js:492:13)
    [0m [1;31mExiting with code -1: Uncaught exception: listen EADDRINUSE
    [0m
    J
    J453
    Legend
    March 31, 2016
    Talking with our Generator guys, none of the built in Generator clients use 8010. Are you using any third party panels or plug-ins?

    Generator logs may help:

    Generator logs are located in the following locations:
    Mac:
    /Users/[your username]/Library/Logs/Adobe/Adobe Photoshop CC 2015/Generator
    Windows:
    C:\Users\[your username]\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\Generator\logs

    I can send you an email to get the logs if you're able to find them.
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