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Peter_McC
Inspiring
June 21, 2016

P: AMD Display Driver crashing when using the Select & Mask tool

  • June 21, 2016
  • 43 replies
  • 3070 views

Just updated to the latest 2015.5 version and find that after a few minutes with the new Select and Mask tool photoshop crashes my AMD Display Driver. Need then to end photoshop. Using Win 10 fully updated and the latest AMD Driver. The crash happens consistently. I haven't had time yet to discover if other features crash the driver.

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    43 replies

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    Peter_McCAuthor
    Inspiring
    June 29, 2016
    Yep, Thanks John. That is what I do, but there are a number of functions that do not work without the GPU. For example the new Liquify Face. I think there are restrictions on the use of artboards too. Let's hope there is an update soon.
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    cyberwasp
    Inspiring
    June 29, 2016
    Peter, I have the same issue. a temporary fix is to disable the gpu.
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    Peter_McCAuthor
    Inspiring
    June 28, 2016
    I've tested this again on my system and it makes no difference if Lightroom is running or not. After about 5 minutes painting with the refine edge brush in select and mask, Ps crashes the video driver every time. In my case Lr is irrelevant. 
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    Luciano de Castro
    Participant
    June 25, 2016
    If I run Ps alone the new Select and Mask works perfectly. If I run through and with Lr it crashes. My setup is Win10, AMD Radeon (TM) R9 200 Series with latest drive installed.
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    Luciano de Castro
    Participant
    June 25, 2016
    Made the test with only Ps running and it worked perfectly. I am to test with Lr and Ps running at the same time and see if it crashes like it was doing.
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    Luciano de Castro
    Participant
    June 25, 2016
    Have the same problem here. AMD Radeon (TM) R9 200 Series with latest driver and Select and Mask crashes after trying initial actions. The driver crashes and recovers repeatedly until I kill Photoshop with the Task Manager
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    peterp2690
    Participant
    June 23, 2016

    Display driver amdkmdap stopped responding and has successfully recovered.

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    peterp2690
    Participant
    June 23, 2016

    I went to AMD and updated the software for my Driver on 6/23.  I was able to use the select and mask feature, but when I tried to add an iris blur the driver crashed again.  Here is my system info from the video card software: 

    Radeon Software Version - 16.6.1
    Radeon Software Edition - Crimson
    Graphics Chipset - AMD Radeon (TM) R9 200 Series
    Memory Size - 2048 MB
    Memory Type - GDDR5
    Core Clock - 925 MHz
    Windows Version - Windows 10 (64 bit)
    System Memory - 24 GB
    CPU Type - Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz

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    peterp2690
    Participant
    June 23, 2016
    I am having the same issue.   I have an AMD Radeon R9 270.  I updated the driver after the first crash on 6/21
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    Peter_McCAuthor
    Inspiring
    June 21, 2016
    I think we are looking at different version terminology. When I look at the software version it says 16.20.1025 I think the other version related to the Radion Software. Sorry about that. It is definitely the latest version available released on 02 Jun 2016.
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