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Participant
June 4, 2012

P: Arrow key's stop working in type tool / text in CS6

  • June 4, 2012
  • 129 replies
  • 3137 views

When using a type/text area in PS my keyboard arrow key's sometimes just stop working. There's just no more feedback and I have to restart PS to 'fix' the problem. This is a very annoying bug which really degrades my productivity!

Please help!

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129 replies

Inspiring
April 16, 2015
Same issue here,
Macbook Pro, Photoshop CC
Mac OS 10.10.3
Inspiring
January 25, 2015
Happening to me too on iMac / Yosemite running 2014.2.2. Adobe Photoshop CC
Participating Frequently
January 14, 2015
David,

It just did it again and I did a screen cap of what I had going on in Photoshop. Wish I could reproduce it reliably for you, but I don't know what causes it. It's intermittent. This time, it did it on a section that I did't cut - but it WAS a section I was editing. That's the only thing I find consistent - that it happens only after a text area has been created and you go back to it and try to edit it. In this case, I duplicated a group and went into it to edit the text layer and the cursor hung. Another person just posted they are using a trackpad, whereas I am using a magic mouse, so I'm not sure if the pointing device means anything.
David Mohr
Participating Frequently
January 14, 2015
Howdy Jaime,

Can you reproduce this bug?  Reliably?  If so, could you try with some other pointing device than a magic mouse?

Thanks,
David
Participant
January 14, 2015
As I mentioned earlier in this thread I'm experiencing this all well. I'm on a MacPro running Yosemite. I have 16GB of memory and have Safari, iTunes and MS Outlook open most of the time. I'm using the Apple Trackpad. I subscribe to Creative Cloud and update my software regularly so I'm alway on the most recent version of Photoshop and I'm on OS X 10.10.1
Participating Frequently
January 14, 2015
Hi David, thanks for the quick response! I'm running OSX 10.9.5 (Mavericks), English with 16GB of RAM (so plenty of memory). I didn't make note of exactly what other apps were running at the time, though I know for certain Microsoft Office for Mac was running and Chrome was running (though I've had this issue when I was using Firefox at the same time, so I don't think it is a conflict with either of those). Also itunes was running along with Creative Cloud and Dropbox. Once again, I don't think it has to do with other apps running. The issue has always happened when I am trying to edit a text layer - not when I first create it. I know this particular time I "cut" part of the text out by highlighting it, and this is when the rest suddenly was non-responsive to the arrow keys. Also, I was able to put my cursor in a particular spot (using my mouse to move it) and INSERT text, but was unable to use the delete key to delete text forward, but was able to delete text backward.

Finally, I'm using a magic mouse as my pointing device. This is on a MacBook Pro, though I am using a secondary monitor (Thunderbolt display) for Photoshop to load onto.

I'm in the Eastern time zone of the US.
David Mohr
Participating Frequently
January 13, 2015
Hiya Sue,

I've been on vacation so I missed your earlier comment. Could you share the following information so I can help track down what's going on? What's your system info -- which OS version, what language, other applications running, sidecar apps, tablets or other pointing devices, etc?

Thanks!
David
David Mohr
Participating Frequently
January 13, 2015
Howdy Jaime,

Hmm...I can't say that I'm happy to read this. I'd hoped we'd killed off this little beastie earlier. 8-(

Okay, so, can we start with your system info -- which OS version, what language, other applications running, sidecar apps, tablets or other pointing devices, etc?

From there, I may take you up on that offer to work with us...what time-zone are you in?

Thanks,
David
Participating Frequently
January 13, 2015
I have the same issue. And yes, I'm on 2014.2.2. Adobe Photoshop CC mac. I found this thread, and yes, by minimizing Photoshop and then clicking the desktop, then returning to Photoshop, I was able to finally move my cursor in the text again. This has been bothering me for at least a year now.

Would be happy to work with you to find out where the bug is.... 🙂
Legend
December 26, 2014
Hi Sue, please verify you are using 2014.2.2. Make sure Photoshop is Up-To-Date: http://adobe.ly/PS-Up-To-Date