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Participant
June 4, 2012

P: Arrow key's stop working in type tool / text in CS6

  • June 4, 2012
  • 129 replies
  • 3137 views

When using a type/text area in PS my keyboard arrow key's sometimes just stop working. There's just no more feedback and I have to restart PS to 'fix' the problem. This is a very annoying bug which really degrades my productivity!

Please help!

This topic has been closed for replies.

129 replies

Inspiring
September 26, 2014
this has happened to me. adobe cc and mac osx 10.9.4. I turned off firefox while using photoshop and it has worked for today. Please fix.
David Mohr
Participating Frequently
April 17, 2014
Howdy Tad,

Can you get this problem reliably on your computer going to sleep? Have you tried actually using a mouse and completely disabling your trackpad? Ditto for removing PopClip (cuz many of these apps actually linger in memory)? I believe there's a problem, but since you're the only person voicing this, I'm wondering if there's something specific to your setup.

Thanks,
David
Participant
April 17, 2014
...and the same thing happened today when I went to lunch. (With my PopClip off.) So, I believe it has to do with going to sleep.
Participant
April 17, 2014
Ok David. I was working in photoshop up till I left work last night. I closed my computer and left (so it was asleep). This morning, I just tried it again and it's failing to recognize the arrow keys on text again.

I disabled PopClip to no avail. However, restarting Photoshop worked this time. So, maybe it has something to do with the computer sleeping. The last time I just came back from lunch so it did sleep.
Participant
April 16, 2014
I have 14.2.1 on OS X 10.9.2. I get the problem just using an apple magic trackpad. I am using PopClip. They disable their stuff for adobe products and I'm not able to get it to actually fail this morning, but I'll try turning PopClip completely off when it does and see if that makes a difference.
David Mohr
Participating Frequently
April 15, 2014
Hi Tad,

What OS are you running? Are you sure you've updated to 14.2.1? What do you do when the problem comes up? Do you have any non-standard mouse or keyboards connected? Do you have any keyboard shortcut software or a tablet installed? If so which one(s)?

I'd love to help get to the bottom of this bug once and for all...!

Thanks,
David
Participant
April 15, 2014
Hey there... I'm on CC 14.2 and I still have this issue... only restarting does nothing to help.
David Mohr
Participating Frequently
October 21, 2013
Hiya Carl,

Can you click Help > System Info and let me know what version of CC you are running? I believe this problem was definitively solved in 14.1.

Thanks,
David
David Mohr
Participating Frequently
October 21, 2013
Hiya Jeremy,

Can you click Help > System Info and let me know what version of CS6 you are running? Also, are you sure that your cursor is not in another field and focus is on the type layer?

Thanks,
David
Participating Frequently
October 17, 2013
My Photoshop CS6 Extended is updated and this happening to me. There's no update that I can download to fix this according to Help-->Updates...

Has the root cause of this bug been determined?

Windows 8 x64