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nkandybin
Participant
June 19, 2022

P: Artboard guides shows in a different color in 23.4.1 created in the previous version of Photoshop

  • June 19, 2022
  • 12 replies
  • 6924 views
  • Photoshop (23.4.1)
  • Windows 10 Pro

 

Hi. Today I updated to the latest version 23.4.1 and was unpleasantly surprised that the guides in my artboards were the same color as the canvas guides.

Naturally, in the previous version of the editor (23.3.2) in the Preferences > Guides, Grids & Slices... I had different colors set for the canvas and artboard guides. The Preferences are preserved in the new version and work correctly when I create new guides in the document. However, everything that was created earlier just rolled back to a single color.

I don't know if it makes sense to tell HOW inconvenient and destructive it is. Hundreds of documents with thousands of artboards. Yes, there is a new feature with customizing the color of the guides (which, I think, is the cause of my bug) - this is, of course, great ... But in Photoshop there is no way to quickly select all the guides of a selected artboard in order to somehow (albeit extremely painfully) roll back to the desired result.

 

Thus, the result I expected (which was not achieved) after the update:
In previously created documents, the colors of the guides (canvas and artboard) do not change spontaneously, but remain the same as those that were set in the Preferences when the document was last saved in the version preceding the update.

 

I did not find another way to return everything as it was, except to roll back the version to the previous one. Sadly. Hope you fix this bug soon.

 

{Thread title edited by the moderator}

This topic has been closed for replies.

12 replies

Community Manager
August 1, 2022

@nrgzone and @nkandybin We have been working on a change of behavior please test when the fix goes out on 8/17 or after (9:00pm PT).

Participating Frequently
July 24, 2022

Since updating to 23.4.2 canvas guides are now dark blue instead of cyan, and can't change the color to anything else. When I pull the guide out of the ruler, it's blue, but if I then click anywhere in the ruler, it turns to the correct cyan color. Yes, I have the color in preferences set to cyan, but it doesn't effect the guide color, nor does any other color change it from blue. Is there any way to fix this? Cyan was perfect...the dark blue is difficult to see depending on the colors in the photograph. 

Thanks to anyone who can resolve this!

Inspiring
July 20, 2022

@Mohit Goyal Hopefully this image helps. New guides used to be cyan and you didn't need to deselect them, so your keystrokes still effected the objects on the layer. Now, they come in medium blue and "active", and if you don't manually deselect them, your keystrokes effect the guide instead of the objects on the layer until you do deselect the guide. It's an unnecessary extra step. If anything, can you guys at least add a toggle to choose if you don't want them to be active? I don't see any benefit of them being "active", when before you could still edit them by just hovering over them.

Inspiring
July 20, 2022

@Mohit Goyal  I can confirm the issue is still there after updating to this latest version. With guides, if you don't lock them they're always editable, so there's no reason for them to be individually "active" when you first drag them onto your canvas. In version 23.3.1 and below, you used to be able to drag a guide and then do your next thing. You'd be able to move them around anytime you wanted just by hovering over them if you wanted to move them. But now, there's an extra step, you have to manually deselect new guides by clicking a tool. It doesn't make any sense to have the extra step when before you didn't need to do that and you were still able to move them at will just by hovering over them. This was a completely unnecessary change. Please ask the team to revert that back to how it was on v23.3.1.

JoseGIHP
Participating Frequently
July 19, 2022

This is incredibly exhausting and infuriating. I have been a consistent Photoshop user since 1999. I rely on this software to meet deadlines and thus, pay my bills. I pay for the subscription because this isn't a novelty for me, it's a tool. More and more these days I open Photoshop to yet another broken feature I must either accept and find ways to get my work done or spend hours searching for solutions in message board after message board only to find work arounds. I waited for this latest update for a fix. It's here now and guess what- NO FIX. I'm slowly making use of alternatives like Clip Studio, and if Adobe continues on this trajectory I'm out.

JoseGIHP
Participating Frequently
July 19, 2022

Nope. Updated to 23.4.2. It is still happening.

Mohit Goyal
Community Manager
Community Manager
July 19, 2022

Hi all,

 

We're happy to announce the release of Photoshop 23.4.2. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.4.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating   

 

Let us know if the update resolves the problem for those affected, and share your feedback.  

 

Thanks,

Mohit

Community Manager
June 21, 2022

@nkandybin We have investigated the issue and are working on the fix for the July release (tracked as ticket PS-90302).

nkandybin
nkandybinAuthor
Participant
June 22, 2022

Thanks!

Community Manager
June 21, 2022

An update to the issue @nrgzone reported: after speaking with our engineer, the behavior reports is as designed. When we drag a new guide, it is in a selected state. The selected guides have a blue color. When a user clicks somewhere else on the canvas, the guide is deselected; hence, the color is set to the color setting in preferences

Inspiring
June 21, 2022

Thanks, but it's not that. That's how it used to be, that it was in the selected state, but the default was a Canvas guide. Now, it's defaulting as an Artboard guide even though no artboards were created. When you select the move tool and click somewhere it then converts it to a Canvas guide, which seems like a bug. That behavior just started with the latest update.

Inspiring
June 21, 2022

I'm on Windows 10 by the way. If you drag a guide on the previous Photoshop versions and try it with the latest version you'll see what I mean.

Inspiring
June 20, 2022

Thank you @Mohit Goyal !