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Participating Frequently
March 5, 2023

P: Artifact when using onion skin while animating

  • March 5, 2023
  • 15 replies
  • 1269 views

As you can see from the attached video, if I try to move a layer while onion skin is activated, a weird square artifact comes up making it very difficult to work. Please help.

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15 replies

CShubert
Community Manager
Community Manager
March 7, 2023

The team was able to reproduce and will begin looking into this.

 

Participating Frequently
March 7, 2023

Just one extra info: It seems that the onion skin is disabled while you drag with the mouse or pen but not if you just nudge the layer with the keyboard arrows. 

I'll send you the email with the file shortly. 

Thank you very much for your assistance Corey.

CShubert
Community Manager
Community Manager
March 7, 2023

@Francesco22310834jhis would it be possible to share the file you are having issues with for the team to look into?

Send to shubert@adobe.com if possible.

 

Participating Frequently
March 7, 2023

Hi Cory, I manually restored the preferences following your instructions. The problem persists. However I noticed something:

While in Edit --> Preferences --> Performance I disabled "Use graphic Processor". The problem still persists, howevr it's a bit different. While I'm moving the drawing around  while onion skin is activated, instead of creating the artifact shown in the video, the "low opacity" drawings of the onion skin disappear altogether and reappear as soon as I remove the pen from the tablet. Similar bug, yet not exactly the same behaviour.

 

Participating Frequently
March 7, 2023

While I'm trying to restore preferences here below my systems info
[duplicate content removed by moderator]

CShubert
Community Manager
Community Manager
March 7, 2023

Thank you @Francesco22310834jhis 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

Participating Frequently
March 7, 2023

Thank you. 🙂 Unfortunately the problem persists even with older GPU mode enabled

Participating Frequently
March 7, 2023
Unfortunately the problem persists
CShubert
Community Manager
Community Manager
March 7, 2023

@Francesco22310834jhis, please don't double post the same issue.

 

Participating Frequently
March 7, 2023

As you can see from the attached video, if I try to move a layer while onion skin is activated, a weird square artifact comes up making it very difficult to work. Please help.