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Inspiring
November 11, 2020

P: Artifacts/incorrect appearance after flattening (macOS Catalina)

  • November 11, 2020
  • 14 replies
  • 2146 views

I keep having an issue with white boxes obscuring portions of my files when I am zooming in and out or saving the image. It happens when I try to flatten the image, save as a PDF, or save as a JPG. Prior to updating to version 22, I had found a workaround to the issue by using the Legacy Compositing checkbox. However in this version, that option is no longer available and I cannot find any way to stop the boxes now. I am running on a Macmini using macOS Catalina. Someone please help!

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14 replies

Inspiring
November 22, 2020

I have a gradient overlay (Red to blue) on a fill pattern, when I go to export it shows the fill pattern as Solid blue

Legend
November 19, 2020

Hi Andrew,

Can you post a source PSD and resulting JPEG that produces this issue? (CC Files or Dropbox)

When you save the JPEG, what method are you using? Save As, Export As, or Save for Web?

Inspiring
November 19, 2020

I have begun to notice an issue with files at our company surrounding layered files with masks.

These files look and appear fine when saved as a PSD file, but whenever these files are saved as JPGs for input into InDesign or simply flattened, the representation of masked layers produces errors.

Often these errors look like random squares where the mask fails to mask the layer.

Participating Frequently
November 11, 2020

Hi *WJK ,

I'm sorry to here about the issue.  Would you mind sharing your PSD file?  My team and I removed the Legacy Compositing checkbox because we thought after 2 years, we had worked all of the bugs and kinks.  I'm sorry again for the troubles.

I emailed you a temporary solution, as I do not want to publicize this to the masses.

Sincerely,

Andrew