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Inspiring
Jan 21, 2014 7:51 AM UTC
Released

P: Backspace key not working with Polygonal and Magnetic Lasso (Windows, 14.2) [2014]

Windows 8.1, photoshop cc 14.2: delete in Polygon lasso doesn't work, and esc doesn't answer if i not hold it down 1 sec.

74 replies

Inspiring
Feb 4, 2014 12:16 PM UTC
The same issue here as well, no backspace or esc or zoom when using lasso tool.
Nobody is willing to come with a solution from Adobe ?!
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Participant
Feb 3, 2014 10:07 PM UTC
made a +1

that this isn ́t a more popular problem...
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Participating Frequently
Feb 3, 2014 9:51 PM UTC
For those of you that haven't, please click the +1 button at the top of the page to indicate you have the issue. Hopefully it will help elevate its priority. As it appears the "Problems" area is ranked by the number of people experiencing the problem.
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45634563545
Inspiring
Feb 3, 2014 9:38 PM UTC
For future Photoshop updates, I'll be first monitoring forums and blogs for at least a week before risking handicapping my workflow.
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Participant
Feb 3, 2014 9:31 PM UTC
any update on this??!! Not much of a production season if we cannot efficiently make selections.
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Participant
Feb 3, 2014 8:33 PM UTC
please fix this fault we are paying for software that cannot be used. the poly and lasso plus general selection delete do not work making the program useless

will adobe compensate for this fault that was caused by them not us.
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Inspiring
Feb 2, 2014 9:35 PM UTC
Is there any way to go back to a previous install with Creative Cloud? This is killing our productivity.
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Participant
Feb 2, 2014 2:27 PM UTC
PLEASE FIX THAT!!! these are major bugs! i use the polygonelasso every day! this really is frustrating. i cant beleve that this is a real problem! ... unbelevable!
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Inspiring
Feb 2, 2014 1:59 PM UTC
Adobe is working on a fix for the Lasso tool problem already. I contacted them and someone from Adobe replied and will provide the fix soon.
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Inspiring
Feb 2, 2014 5:45 AM UTC


I am unable to backspace delete to remove points using either the magnetic lasso or the polygonal lasso. This occurred immediately after the latest PSCC upgrade. I chatted with your first tier tech, tried everything she said, to no avail. This went on for about two hours. She finally agreed to escalate the problem and my request up a notch. This was over a week ago, but I have heard no response back. Sorry, but I have lost the case number.
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