Skip to main content
J
julia227653548c7j
Participant
January 21, 2022

P: Black screen opening Photoshop for iPad/mobile

  • January 21, 2022
  • 2 replies
  • 800 views

i have photoshop for ipad and the last week or so it has been crashing and i have been repeatedly getting a black screen on opening.   Occasionally it opens normally, but most of the time i am not able to access the app, which is annoying as i have a subscription and am not able to use it.

    This topic has been closed for replies.

    2 replies

    M
    Madaline29774620p1mi
    Participant
    May 8, 2023

    Hello, I downloaded the Adobe Photoshop app on my iPad Pro and started the subscription but it never makes it to the home page? I has me acknowledge my subscription but won't go to a home page where I can start a project.  Am I missing something?

      J
      J453
      Legend
      January 21, 2022

      Thanks for reporting. The engineering is investigating. Relaunching the app should clear the black screen.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices