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Participant
June 27, 2023

P: Blank thumbnails in Photoshop style panel

  • June 27, 2023
  • 2 replies
  • 929 views

All my style presets have turned into blank thumbnails. They work and (probably) do the thing they were set up to do, but I no longer have a reference point for which is which! Also, my library stopped synching new styles a few weeks ago and I haven't had a chance to figure it out. Is this realated and how do I get the thumbnails back?? (i reset preferences and reinstalled etc.).  By the way, I'm using the Beta version primarily but have both installed as they like to take turns working on my M1 :).  The problem appears to be affecting both applications. Screenshot below. (Also, somewhat urgent as I do use the program everyday for work and rely quite heavily on the presets I've developped to get my work done quickly...I am now blundering through my workflow...)

 

 

2 replies

bet1947
Known Participant
July 18, 2023

On the new version photoshop 24.6 the adjustment panel is blank, and sometimes it comes up with the list of adjustments, but nothing happens when clicking on any of them. The 24.7 beta version works just fine , and also previous PS versions work OK

Ged_Traynor
Community Expert
Community Expert
July 18, 2023

@bet1947 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to backup your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

Noel.Carboni
Adobe Employee
Adobe Employee
June 27, 2023

Sorry about that, and thank you for this report! 
We have already found and fixed the issue.  You should see resolution in the next Beta distribution, currently on plan for late this week.  For now your workaround could be to use the 24.6 released version of Photoshop.