P: Blocky edge in refine edge tool - M1 macOS

Here we go again!

Why does photoshop do this?

Hi, thank you so much, my settings were actually set to quiker results and faster!
It didn't completely solve the problem but it's much better now.
I have a very busy week but if I find a moment I'll publish the screenshots and contact one of the team members you suggested.
Thanks

Hi @carolineb23036079 would it be possible to share some screenshots of what you are experiencing, and if allowed, to share the images for the team to replicate the issue ( here's how to create a public link: https://helpx.adobe.com/uk/creative-cloud/help/share.html ) you might want to contact a team member, such as Jeffrey Tranberry, or Himanshu by DM to share them the link and a link to this discussion.

In the latest versions, we have some new preferences that might influence selections, they are located in Edit(PC)/Photoshop(Mac)/Preferences/Image Processing. could you share your settings?

Hi Caroline

I dont seem to be having issues anywhere as bad as when I originally posted my blocky images. I just opened the same puppy images and tried it again. You will see on my original examples that the edge looks like a set of stairs however when i did it today i only seemed to get one step on the whole image. 

As I am drawing round the subject I still get weird zig zag lines intersecting the edge im drawing on which i did before but that wasnt necessarily the problem. the problem was the set of stairs it left behind on the edge i was refining

Chris 

Hello,
I wanted to know if you found anything... I'm still having this issue on one of my computers and I have the 24.1.1 version of Photoshop... No matter the version of Photoshop the problem still happens.
It makes it almost impossible to refine hair selections even on a contrasted background.

Thank you

sometime same issue for me. I have several computers. but funny thing is Sometimes that happens in Windows.

@chrisknight15 - Please let us know if you are still facing this issue with Photoshop 23.3.1 release. We are not able to reproduce this issue so we would need original image with which you are seeing the issue and also share exact version of macOS on your system. Thanks!

Using the Refine Edge Tool in Select and Mask dialog fails really badly.

I reset my preferences as another thread suggested. No change. Here's what the tool leaves behind when I use it.

My solution for the last 2 years is to stay with Adobe Photoshop 2020, so unless someone has a suggestion, I'm going to roll back again.

I know others have this problem, but I haven't seen any answers.

Thanks

Thanks @chrisknight15 for reporting the issue! We tried reproducing issue locally on M1 Max machine running latest update of MacOS Monterey but issue is not reproduicible. Please can you share the original image with which you are seeing the issue and also share exact version of macOS on your system. If any update is pending for the macOS we would request you to take same and try the scenerio again and share your findings. Thanks!

Thank you. I did just re install the previous version before the latest and thought it had fixed it as it was fine for one image but then when I edited the next one it happened again.

I did see this post on the forum where someone had the same issue as me which said they fixed it by doing this:

"Resolved: Okay.... so I'm pretty sure i deleted the preferences when I unintsalled... but I just held command + option + shift while opening the app for us mac users to manually reset the Photoshop settings file and that fixed it. for the Windwos users out there it is: ctrl + alt + shift."

I tried this but unfortunately it didn't work for me