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Participant
Feb 11, 2023 4:02 PM UTC
Released

P: Camera Raw as a Filter (not the plugin) freezes Photoshop on use

My photoshop is getting stuck whenever I try to use the camera raw filter; nothing opens up after I click on it, and I can't even close my photoshop. everything gets stuck and a sound like a notification comes up, but still, nothing shows up 

151 replies

Rikk Flohr-Retired
Adobe Employee
Apr 23, 2024 12:42 PM UTC

Update July 23, 2024

 

Photoshop 25.11 was released yesterday and contains one additional fix for this issue that hopefully restores the functionality to the last few of you for whom the previous fixes did not provide full relief. Please install 25.11 from your Creative Cloud App.

 

Thanks for your patience. 


Update: May 1 2024

 

The PS team has reopened this bug due to a small number of reporters on this thread who say the issue is not fixed for them. 

Critical to getting a fix for this is more information from those of you for whom the release did not fix your issue.  Exact Reproduction steps would be appreciated. 

 

Thanks!

Previous:
Adobe has released Photoshop 25.7, which contains a potential fix for the PS>Filter> Camera Raw Filter… freezing Photoshop. Please install the update from your Creative Cloud App. 

 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

If you continue to see the problem after updating Photoshop, please respond in this thread with system information and a complete step-by-step workflow for the engineers to review.

Thank you for your patience. 

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Rikk Flohr: Adobe Photography Org
jan.slegr
Participant
Apr 22, 2024 9:45 PM UTC

This issue has not been resolved. Please do something about it for gods sake. This is so important filter!

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Participant
Apr 10, 2024 3:10 AM UTC

This is driving me NUTS!  I have long edits and now I cant go back and open the filter.   I cant believe this has been going on since 2023 and still no fix!  This is UNACCEPTABLE for a professional pay software! 

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Participant
Apr 9, 2024 8:34 PM UTC

same thing happening to me in April 2024 😞

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Participant
Apr 8, 2024 3:09 PM UTC

You sir are a saint! Thank you. This worked. It has plagued me for months.

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Legend
Apr 2, 2024 3:44 PM UTC

If you scroll up, Rikk posted that Adobe has identified the issue and at this point we will have to wait for their engineers to release a fix.

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Participating Frequently
Apr 2, 2024 3:08 PM UTC

I don't own a second monitor and have this issue daily. 

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Participating Frequently
Apr 2, 2024 6:26 AM UTC

@Sam Jason Myself and colleagues work with Mac's. This also happens with everyone only using 1 monitor

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Participant
Apr 2, 2024 12:31 AM UTC

So using external display is the problem. the issue can be resolved when you set the display settings to extended monitor so the both display will be open and now try to open the camera raw, the tab will be open in another display not in the main display. this issuse caused because of switching the main display options again and again

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Participating Frequently
Mar 25, 2024 9:39 AM UTC

OMG... Finally filed as a bug. Allelujah! 

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