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Inspiring
Nov 14, 2022 5:00 PM UTC
Released

P: Camera Raw opening when I drop a PNG into a photoshop layered file

Can someone help. After the new update.. when I drag a file into a PSD from the mac finder, Camera raw opens over the top of photoshop. I want to skip this feature... how do I turn this off?

 

thanks

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17 replies

Rikk Flohr-Retired
Adobe Employee
Jun 13, 2023 1:00 PM UTC

Greetings all,

 

Updates for Adobe Photography products have been released.  The June 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

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Rikk Flohr: Adobe Photography Org
Participant
Jan 31, 2023 3:32 PM UTC

Hey same problem here. Just noticed that when your file opens in camera raw, down in the righthand corner, there's an option that says "open". If you click on that the file opens in photoshop. At least mine did. 

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Participant
Jan 30, 2023 1:29 PM UTC

Any idea when this will be corrected?  Not sure what Teams is doing, but PNG's still aren't opening in Photoshop.  It's a pain point for sure.

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Inspiring
Jan 25, 2023 9:33 PM UTC

@CJButler This same thing is happening on the Mac side as well, in my case when opening .dng files shared via AirDrop from my iPhone to my MBP laptop. I think what people are asking for is to be able to turn it off completely, not just ignore it for certain kinds of files. None of the stuff I'm working with is fine photography where I care about the color, nor do I have calibrated monitors. I just want to clip, mask or otherwise edit composites for comping purposes. It's an extra step that I don't need for this type of work. 

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CJButler
Community Manager
Community Manager
Jan 19, 2023 5:56 PM UTC

Just a note for folks who are hit by this. The problem in a number of instances is that the file with a PNG suffix is not actually a PNG file - it's actually something else, like a JPEG. Unfortunately, the Camera Raw File Handling Preference to disallow JPEG does not work when the file name ends with ".PNG" (That's the bug).

 

Workaround: Changing the suffix to the correct type bypasses the problem and makes Camera Raw properly reject the file when the Preference is set to ignore. e.g. Change "foo.PNG" to "foo.JPG".

Photoshop does look inside the file for magic bits that indicate whether a file is JPEG or PNG, and it properly assesses the file type. That's on the Photoshop side -- But then all TIFFs and JPEGs are handed off to Camera Raw for potential processing according to the Camera Raw Preference. We rely on Camera Raw to reject processing JPEGs when the preference says to do so. That's the logic that is failing when the suffix is wrong.

 

We're looking into a fix.

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Participating Frequently
Dec 21, 2022 2:29 AM UTC

Even when I try to open file through bridge it goes straight to camera raw. I am a digital designer and need photoshop to work.  I need .png files

 

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Participating Frequently
Dec 21, 2022 2:19 AM UTC

This is happening to me also.  Camera raw turns every png into a jpg also!  NOT what I want for my work.

 

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Known Participant
Dec 9, 2022 1:54 AM UTC

@J453 

https://www.dropbox.com/t/EgMyGCDmH2iM86UO

Here is another PNG that opens up in Camera raw incase it helps.

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Legend
Nov 30, 2022 9:21 PM UTC

Thanks! The files helped me reproduce. I've asked engineering to take a look.

 

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Participant
Nov 30, 2022 3:12 PM UTC

this just started happening to me also, trying to open a .png file downloaded from Microsoft Teams. i've unchecked "Prefer Adobe Camera Raw for Supported Raw Files" in Photoshop Preferences > File Handling, as well as changed Camera Raw Preferences > DNG File Handling  > Sidecars > Ignore sidecar XMP files, and the JPG and Tiff Handling options to both being disabled. there doesn't seem to be any option for .png files specifically. still opens in Camera Raw=(

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