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dirkv74615643
Participating Frequently
December 14, 2015
Released

P: Color lookup turns black and no start screen

-PS cc2015.1 (dutch version) can't see new start screen, check box is on.
-Color lookup few filters turn image black (bleach bypass and a few other)

I work with new iMac and El Capitan, color lookup works normal with older mac and Yosemite.

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    50 replies

    FeedbackCommunityMember
    Inspiring
    April 2, 2019
    six 3DLUT presets in the colour lookup adjustment layer present a black window now I have updated to photoshop 2019 - works fine in photoshop 2018? would be nice to get a fix!
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    FeedbackCommunityMember
    Inspiring
    October 28, 2018
    I have updated my iOS and the same problem appeared - what can be done here?
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    J453
    Legend
    October 19, 2017
    This issue should be fixed in the latest release of Photoshop CC: https://blogs.adobe.com/photoshop/2017/10/get-the-goods-announcing-updates-to-photoshop-cc-dimension...
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    Red Aqua Media
    Red Aqua Media
    Known Participant
    April 12, 2017
    On my PC, too. Thank you!
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    RosaPerry
    RosaPerry
    Inspiring
    April 12, 2017
    Hi Jeffrey,

    With the 2017.1 update this issue with LUTs has been resolved on my PC.

    Best always
    Rosa
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    Rosa
    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    April 11, 2017

    Hi Jeffrey
    With the 2017.1 update this appears to be resolved (on my PC at least)

    Dave

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    Red Aqua Media
    Red Aqua Media
    Known Participant
    March 17, 2017
    Oh, that's not a kind of customer support I've expected.

    Anyway, thanks that you found the bug on macOS and reopened a ticket. I hope this will be fixed very soon with the Windows version, too.
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    J453
    Legend
    March 16, 2017
    The bug that was logged with that support case was marked cannot reproduce. We've reopened a bug with reproducible steps.
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    Red Aqua Media
    Red Aqua Media
    Known Participant
    March 16, 2017
    On Win10 "use graphics processor" is checked. I use GeForce GT130/PCIe/SSE2. Customer support said, this will fixed on the next update. I am not sure, that's the truth. Can you check this? My case numbers are 0188570567, 0188478672, 0188478713 and 0188483025.
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    J453
    Legend
    March 16, 2017
    We're able to reproduce this on Mac (macOS 10.12 for me) with "Use Graphics Processor" unchecked. It's very random. Happens ~1 out of 20 times we flip around the various LUTs. We've asked engineering to investigate now that we can reproduce.
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