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Participating Frequently
December 14, 2015

P: Color lookup turns black and no start screen

  • December 14, 2015
  • 50 replies
  • 1025 views

-PS cc2015.1 (dutch version) can't see new start screen, check box is on.
-Color lookup few filters turn image black (bleach bypass and a few other)

I work with new iMac and El Capitan, color lookup works normal with older mac and Yosemite.

This topic has been closed for replies.

50 replies

Inspiring
April 2, 2019
six 3DLUT presets in the colour lookup adjustment layer present a black window now I have updated to photoshop 2019 - works fine in photoshop 2018? would be nice to get a fix!
Inspiring
October 28, 2018
I have updated my iOS and the same problem appeared - what can be done here?
Legend
October 19, 2017
Red Aqua Media
Known Participant
April 12, 2017
On my PC, too. Thank you!
RosaPerry
Inspiring
April 12, 2017
Hi Jeffrey,

With the 2017.1 update this issue with LUTs has been resolved on my PC.

Best always
Rosa
Rosa
davescm
Community Expert
Community Expert
April 11, 2017

Hi Jeffrey
With the 2017.1 update this appears to be resolved (on my PC at least)

Dave

Red Aqua Media
Known Participant
March 17, 2017
Oh, that's not a kind of customer support I've expected.

Anyway, thanks that you found the bug on macOS and reopened a ticket. I hope this will be fixed very soon with the Windows version, too.
Legend
March 16, 2017
The bug that was logged with that support case was marked cannot reproduce. We've reopened a bug with reproducible steps.
Red Aqua Media
Known Participant
March 16, 2017
On Win10 "use graphics processor" is checked. I use GeForce GT130/PCIe/SSE2. Customer support said, this will fixed on the next update. I am not sure, that's the truth. Can you check this? My case numbers are 0188570567, 0188478672, 0188478713 and 0188483025.
Legend
March 16, 2017
We're able to reproduce this on Mac (macOS 10.12 for me) with "Use Graphics Processor" unchecked. It's very random. Happens ~1 out of 20 times we flip around the various LUTs. We've asked engineering to investigate now that we can reproduce.