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December 14, 2015

P: Color lookup turns black and no start screen

  • December 14, 2015
  • 50 replies
  • 1025 views

-PS cc2015.1 (dutch version) can't see new start screen, check box is on.
-Color lookup few filters turn image black (bleach bypass and a few other)

I work with new iMac and El Capitan, color lookup works normal with older mac and Yosemite.

This topic has been closed for replies.

50 replies

Carlos_Oliveras
Known Participant
January 29, 2017
Some Windows users say they fixed it by changing the compatibility mode of photoshop.exe to Windows 7, and checking a couple more checkboxes: https://forums.adobe.com/message/9194426#9194426
I have the problem, but I have not tried this solution yet. Let's hope adobe fixes it for good in future versions.
RosaPerry
Inspiring
January 16, 2017
One can only hope. Thanks Denny.
Rosa
Red Aqua Media
Known Participant
January 16, 2017
Today I contacted the customer support again. I got the information, that this bug will be fixed on the next Photoshop update.
Red Aqua Media
Known Participant
January 16, 2017
Today I contacted the customer support again. I got the information, that this bug will be fixed on the next Photoshop update.
Inspiring
January 16, 2017
Ok thanks for that. I thought it was just happening to me
RosaPerry
Inspiring
January 15, 2017
Yes Denny, it's a pain in the butt!
Rosa
Red Aqua Media
Known Participant
January 14, 2017
And here we go again: today Windows 10 Pro installed the newest update KB3213986 (replaced the old update KB3206632) and Color Lookup doesn't work again...
Red Aqua Media
Known Participant
December 27, 2016
You're welcome! 🙂
RosaPerry
Inspiring
December 27, 2016
Thanks so much Denny.
Rosa
Red Aqua Media
Known Participant
December 27, 2016
Great, that you are not alone with this issue. I hope Adobe will fix it. I have a still opened support ticket by Adobe.

For Windows 10 you need the "Show or hide updates" troubleshooter package.