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P: Convert to Video Timeline option missing - Apple M1 devices

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I am not able to select anything but "Create Frame Animation" in the Timeline. I am trying to create a Video Timeline, but not using Frame animation. This option isn't in the bottom left or top right of the Timeline menu.

I have tried resetting my preferences, uninstalling and re-installing, creating a new document, and converting all layers to smart objects, and none of those have worked. I have a macbook pro with macOS Big Sur version 11.2.3 with an Apple M1 chip.

Thank you for the help!

macOS

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J

jvpr26

Participant

August 26, 2021 and still no fix!!!!

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R

rebeccaw27918928

Participant

This worked for me!

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J

justinu71935251

Participant

worked for me too!!!

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D

defaulty2n62tg34k8s

Participant

No puedo interpretar/exportar un video que hice tipo gif de la linea del tiempo.

Alguno me puede ayudar?

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c.pfaffenbichler

Community Expert

Have you tried File > Export > Save for Web?

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J

Jared_Wally

Participant

Hi there,

I am experiencing a problem with my photoshop program. I have the latest version of photoshop and for some reason, I am unable to upload an mp4 file. It will pop up on the screen with a message saying that the file is unreadable. I have spoken to Digital Design lecturers and even they do not know what the problem is.

and another strange thing is that I cannot seem to find my video layers under the layers panel. Normally this option will be just under the smart object. I also do not know if my M1 chip might be the problem or not.

Please can somebody help. Thank you.

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PECourtejoie

Community Expert

Hello, it is normal with the current version of Photoshop for apple silicon: https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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J

Jared_Wally

Participant

Awesome, thank you so much. I have sorted out the issue.

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O

Orion5E5A

Participant

Hey Team. Up until a few days ago this tool was working flawlessly. However, everytime I try to use it now I get an error message saying 'Could not complete the video frames to layers command because the file cannot be opened.' any insight is helpful, thanks!!

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J

J453

Legend

are you on an M1/Apple Silicon device? Video features are not yet supported: https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html#rosetta-known-issues

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D

default89pa2q4fk9o9

Participant

This problem has been driving me crazy, and I've wasted a lot of time already. I hope there's a solutions soon!

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N

norac92417446

Participant

same here...so disappointed and angry...

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J

Jameson5CD3

Participant

THIS SUCKS, PLEASE FIX IT!!!

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ryanmvickerman

Participant

I can't seem to open video files in Photoshop 22.4.3 on a 2020 M1 Macbook Pro running BigSur 11.5.1 (20G80). I've tried .MOV, .M4V, .MP4, etc...all the common formats that I've opened before. Any pointers?

{Thread title edited by moderator}

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nikunj.m

Legend

Hi,

We're sorry about the trouble with Photoshop while trying to open video files. This is a known compatibility issue with Photoshop on the M1 Macs. You can try running Photoshop in Rosetta emulation for now while our product team works on a fix. To run Photoshop using Rosetta, please check: https://support.apple.com/en-us/HT211861

For more info, you can check: https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html#native-known-issues

Regards,

Nikunj

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D

defaultukevfn1vpcz5

Participant

My Photoshop just stoped open any video file such as .mp4, .avi and other.

I hadn't this problem few days ago. I used to open mp4 video and save it into gif format, but now I don't even have any chance to open videofile.

Can somebody help me, because i think I just turned some option off or my laptop loose some codecs((

My laptop is MacBook Pro M1 2020, MacOs BigSur 11.3.1

My Photoshop version is 22.4.3.

Moving from Using the Community (which is about the forums) to the correct forum... Mod
To ask in the forum for your program please start at https://community.adobe.com/

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Sahil.Chawla

Adobe Employee

Hi there,

That doesn't sound good. Have you tried resetting the preferences of Photoshop and see if that helps?

https://helpx.adobe.com/photoshop/using/preferences.html

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

Regards,

Sahil

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N

nurit5FF0

Participant

Hi I'm using photoshop 22.4.3

and i dont understand why whene I open the timeline window he onle give me thre option of create frame animation.

can someone help me

thank you

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Mylenium

Legend

That would indicate that you're on an M1-based Mac, where full video functions currently aren't available. if it's something else you will have to provide more info.

Mylenium

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N

nurit5FF0

Participant

yes I have MacBook Pro (13-inch, M1, 2020) so there nothing I can do?

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M

mountart

Known Participant

When is the M1 version of photoshop going to be able to import video frames to layers?

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nikunj.m

Legend

Hi,

We're sorry that your not able to import video frames to layers while running Photoshop natively on the M1 Mac. We currently do not have an official timeline on when this would be available. For now, you can try running Photoshop under the Rosetta 2 as a workaround. For more details, please check: https://support.apple.com/en-us/HT211861

You can also post your question here: https://feedback.photoshop.com/topics/photoshop/5f5f2092785c1f1e6cc4086b

This forum is monitored directly by our developers. They can look into your question & may offer some insights.

Regards,

Nikunj

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J

jvpr26

Participant

Timeline still not working for M1 apple computers. Can't export or make simple animations

{Thread title edited by moderator}

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nikunj.m

Legend

Hi,

We're sorry about the trouble with Photoshop while trying to create a timeline on your M1 Mac. Would you mind sharing the version of Photoshop you're using along with your computers macOS version?

You can try running Photoshop under Rosetta to check if that helps. Please check: https://support.apple.com/en-us/HT211861

You can also check: https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

Let us know if it helps!

Regards,

Nikunj

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