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P: "Could not complete the Save for Web (Legacy) command because the document"

Forum|Forum|6 years ago
November 7, 2019
13 replies
994 views

I just updated Photoshop CC to version 21.0.0 on a Mac OS v10.14.6. I am constantly getting a dialog box with the message:

"Could not complete the Save for Web (Legacy) command because the document is currently being saved in the background. Please try the operation again after the save has been completed."

Of course, I understand why this message is showing. What I don't understand is why the app update would cause it to save files slower than before the update. Updates are supposed to improve the experience, right? Well, this is the opposite. Adobe - please fix the issue (and all issues) - preferably before releasing it as a consumer upgrade.

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J

J453

Legend

Thanks. Engineering is looking into this. Please hit the Me Too button in the upper left. The issue isn't that the files are saving slower. There was a change to not allow exporting using Save for Web if a background save was in progress.

J

johannab84480525

Participant

Got the exact same problem. I am so used to constantly Ctrl+S and then immediately being able to safe for web or just continue working, but since this update I constantly have to wait for it to save. It's VERY annoying and slowing down my work progress immensely. I do save to an external drive, though why would it matter where you save it to, when the previous version was totally doing it's job with it?

A

Andrew_Sender

Participating Frequently

Hi Paul,
Are you possibly saving to an external drive?

Andrew

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