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FeedbackCommunityMember
Inspiring
November 6, 2019

P: Could not save tool presets on macOS 10.15 Catalina, 10.13.6, Win 10

  • November 6, 2019
  • 13 replies
  • 561 views

I use photoshop v21.0 on macOS Catalina. when I add some tool presets in photoshop, these presets will disappear when photoshop restarted. Moreover, I found that there is no ToolPresets.psp file in Preferences folder, and when I copy old ToolPresets into Preferences, and add some new presets, It will disappear again when Photoshop restarted.

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    13 replies

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    F
    FeedbackCommunityMemberAuthor
    Inspiring
    November 7, 2019
    For example, when I add some Rectangular Marquee Tool, these tool will disappear when I restart Photoshop.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    November 7, 2019
    Yes, it is exiting normally. I tried many times, and the problem happened every time.
    J
    J453
    Legend
    November 6, 2019
    General preferences are saved when Photoshop is shutdown. Is Photoshop exiting normally?
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