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Participant
Oct 28, 2021 1:52 PM UTC
Open for Voting

P: Crash on using Select Subject or Object Selection Tool on Windows

Just got the new update for Photoshop v23.0. I cannot use the object seletion tool anymore without Photoshop crashing after a few steps.

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236 replies

Shellback_Studios
Participant
Jun 28, 2022 6:10 PM UTC

scottm28807177

I am going to try that 22.5.8 version and go from there. I will post an update soon.

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Participating Frequently
Jun 23, 2022 3:29 AM UTC

Same for me still - sadly 23.4.1 still has not resolved my previously reported issue of my computer doing a full crash/reboot a few seconds after I have selected the object selection tool.  As I have said before this has happened with every 23.x.x version only when I select the object selection tool.  My W11 computer is fully stable with every other piece of software including LrC and all the Topaz suite.  I run the latest NVidia Studio Drivers on a NVidia 1080 Ti card.  There are no crash reports being submitted as the full computer crash/reboot does not give a chance to record any reports.  I will have to continue to use PS 22.5.8 whicvh is fully stable until you guys can work out the software bug causing this behaviour.  I know I am not alone as there are numerous other reports of my behaviour occurring with others who are all probably like me and sitting on v22 and waiting.  I believe it to be some sort of incompatibility between the NVidia drivers and code involved in the object selection routine.  I still find it curious that there is no such issue when selecting objects in the latest LR versions.  I have tried deselecting the Use GPU processor also with no change.

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Shellback_Studios
Participant
Jun 22, 2022 7:22 AM UTC

I think you guys are a bunch of liars. The issue is the same almost across the world with PS CC 2022 crashing when you try to use the 'selection tool'. What else information dontiu guys need? There has been no fix, no help, no guidance from Adobe csr's. You guys are just blowing hot air up everyone's bums.

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Participant
Jun 14, 2022 10:28 PM UTC

Same is happening for me. I'm on PS 23.3.2. Everything works fine until I use the Object Selection Tool for any reason, the entire PS process hangs (Task Manager shows 'Not Responding') and I have to end the task and start PS again.

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Participant
May 18, 2022 1:56 AM UTC

Same problem. not fix yet...

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Kukurykus
Legend
May 17, 2022 5:40 AM UTC
Participating Frequently
May 17, 2022 1:57 AM UTC

Hi Danny.  Still the same with me.  To revert back to a previous version (you will want 22.5.7 given you are the same as me) Use your Adobe Cloud desktop app which will show you your installed Adobe applications.  Look for Photoshop and click on the three dots to the right then select "Other versions"  - you will then be able to choose the most recent version starting with 22.  Good luck & I also would appreciate some resolution to this problem.

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Participant
May 16, 2022 11:11 PM UTC

Hello All, I am having this same exact issue. Running Windows 10 with a 2080ti GPU. Once I click on the Object Selection Tool the whole PC reboots after one or two seconds. Same description I see scottm28807177 posting. Any help would be greatly appreciated. Also may someone please tell me how to revert back to version 22.5.7 please?

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Known Participant
May 7, 2022 7:43 AM UTC

Nope don't try it. If someone at Adobe tells you to try this or that. DON'T !!!

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Known Participant
May 7, 2022 7:36 AM UTC

Why don't you just admt that you can't figure it out. It's now May, 2022 and it hasn't been fixed at all. 

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