Inspiring

P: Crashing at boot (23.0.2; M1)

Forum|Forum|4 years ago
November 24, 2021
5 replies
6864 views

Started crashing with 26.0. Then 26.0.1. And still with 26.0.2.

At least with 26.0.2 it only crashes once. I'm usually successful the second or third time.

Oh well. I have InDesign to worry more about, anyway.

macOS

This topic has been closed for replies.

Community Manager

Community Manager

Hi all,

We're happy to announce the release of Photoshop 23.1. This update includes the fix for this issue. To see the list of all fixed issues, click here.

To update Photoshop to 23.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

Let us know if the update resolves the problem for those affected and share your feedback with us.

Thanks,

Mohit

Legend

Looks like engineering has a fix for this in an upcoming update. We'll update this thread when the update is available.

jeffhalmosAuthor

Inspiring

Still happening. Have to boot Photoshop 3 – 4 times before it opens.

Legend

Thanks. Found it. Have asked engineering to take a look.

Legend

Hi @jeffhalmos I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That would help us track down what you're seeing.

jeffhalmosAuthor

Inspiring

I do it everytime. I've lost count.

Legend

Is it possible you're submitting the crash log with a different email address than you've used to log into this forum?