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Participant
December 8, 2022

P: Crashing while working in Photoshop (crash in AGM)

  • December 8, 2022
  • 3 replies
  • 300 views

I'm annoyed that Photoshop keeps closing when I am working. Is there a way to get this fix?

This topic has been closed for replies.

3 replies

Legend
December 8, 2022

Thanks for submitting crash logs! I've asked our engineers to take a look.

CShubert
Community Manager
Community Manager
December 8, 2022

Hi @Ben26215779z7qf sorry to hear this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

Kevin Stohlmeyer
Community Expert
Community Expert
December 8, 2022

We'll need a lot more information to assist.
Go to Photoshop Help Menu/System Info and copy/paste details here.

In the meantime - what OS and how much available HD space do you have?