Skip to main content
S
SimplTrix
Inspiring
June 17, 2022

P: Create new window not reflecting right dimensions from clipboard

  • June 17, 2022
  • 217 replies
  • 63368 views

Hello, I am having an issue with photoshop where File > New > is not auto-inputting the clipboard size into the canvas size for the new document. This has worked on every version of photoshop until this point. I sadly ended up on version 23.3.2 (photoshop just updated itself in the last couple days I guess without me noticing, and I am pretty sure I had that auto update turned off since I reverted back to 22.2 a couple weeks ago, sigh)

 

Have you guys considered testing your product before launching updates? I reverted back to 22.2 because of all the bugs I was experiencing with the latest versions. Seems turning auto update off cant even save me. 

 

 

{Thread title modified by moderator}

    217 replies

    Show previous replies
    D
    Dave250029681j2v
    Participant
    June 24, 2022

    Thank you Provazi. To the folks at Adobe - no updates are better than this slipshod, incompetent and unnecessary change. We who are working professional who juggle a lot of projects and have several deadlines every day DON'T NEED THIS [offensive language remove by moderator] !

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      June 24, 2022

       

      @Q.g.h.249982849ehq wrote:

      "Where under 'edit' is there a preferences option?! Are we still in Adobe Photoshop?"

       

      In Windows OS. If you are on a Mac, Preferences is in the application menu (in this case, the Photoshop menu).

       

      Jane

       

      Q
      Q.g.h.249982849ehq
      Participant
      June 24, 2022

      Message to self: Never EVER update Adobe products

      Q
      Q.g.h.249982849ehq
      Participant
      June 24, 2022

      Where under 'edit' is there a preferences option?! Are we still in Adobe Photoshop?

      R
      rosscoghlan
      Participant
      June 24, 2022

      Provazi you legend. this has been wrecking my head for 3 days now. your fix works perfect. 

        iroom
        iroom
        Participant
        June 23, 2022

        @Sameer K It just gets worse with every update for the last 3 years. You guys are wasting my precious time with your lousy software platforms. Invest some money in qualified software engineers, for Christ's sake!

          LittleGreenDog
          LittleGreenDog
          Participating Frequently
          June 23, 2022

          I just ran into this bug myself. Renaming the UXP folder to ~UXP as suggested by Sameer K is working for me.

           

          Thanks Sameer!

          D.R. Greenlaw - Artist/Partner, Little Green Dog | (Formerly Lead Digital Animator, DreamWorks Animation)
            S
            sfcape1903
            Participant
            June 23, 2022

            Since upgrading to 24.2.1 a copied and pasted selection from the marquee tool results in anything other than the selection fitted to a new document. I've had selections end up as small portions of the selection. The attached are three pics of the Copy, the New document page, and the Pasted result. Formerly, I was able to hit CTRL-C, then CTRL-N, ENTER, and finally CTRL-V to get the desired result. 

            I downgraded to 23.3.2 but the problem followed. I have checked Preferences/technolgy Previews/Deactivate Native Canvas and restarted to no avail. I have unchecked the previous, restared to no avail. I have checked the Preferences/Performance/Use Graphic Processor, restarted to no good result, And unchecked to previous setting, restarted to no avail. 

            I am using Windows 10.

            jane-e
            Community Expert
            jane-eCommunity Expert
            Community Expert
            June 23, 2022

            Formerly, I was able to hit CTRL-C, then CTRL-N, ENTER, and finally CTRL-V to get the desired result. 

            By @sfcape1903

             

            Hi @sfcape1903 

            This is a known issue that the engineers are aware of. Try this:

            Preferences > General > check Use Legacy "New Document" Interface

             

            Jane

             

              L
              Lewis249896200xc7
              Participant
              June 23, 2022

              Reminds me of the saying "if it aint broke, dont fix it". Though around here it seems to be more "if it aint broke, fix it til it is"

                davidm69286293
                davidm69286293
                Participating Frequently
                June 23, 2022

                It was working fine all day, and then just suddenly stopped working properly.

                I've tried searching a few things, restarted computer, I even just uninstalled and reinstalled so I have the current latest version and I didn't save any previous settings.

                Bascally, no matter what I do, when creating a new document it makes one from previous width and height details.

                When I copy something and go to make a new document, the current clipboard dimensions are displaying. I usually would just hit enter and it would make the correct size new document. 

                Now, even if click on the clipboard icon, it always makes whatever is displaying in the width and height box.

                Windows 10

                PS - 23.4.1 

                davidm69286293
                davidm69286293
                Participating Frequently
                June 23, 2022

                I just noticed that when I copy something it puts it in the new clipboard, but not the width and height.

                If I hit  Esc, and then Ctrl+N, it then updates the width and height to the correct clipboard dimensions.

                Annoying now, but at least it's better than having to manually type the dimensions in.

                Show more replies
                Terms & ConditionsAccessibility statement
                Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices